20 Most Recent Samsung HW-E350 Crystal Surround Air Track - Audio - HW-E350/ZA Questions & Answers

http://www.samsung.com/ie/support/model/HW-E350/XU-downloads?downloadName=UM This Samsung weblink for will allow you to download the manual for your product in .pdf format. See page 12 for HDMI ARC connection, page 13, for analog connection. Did you turn on the power button? Happens all the time.

I think the usb port on this model is only for updates. You can't actually play anything through there

Sorry but you cannot do this with this tv.. You need hdmi 1.4 support and you only have 1.3 the only way i have heard of it being done is through the headphone socket to a 3.5 jack to the aux socket on the soundbar.... johnB

It could be possible your tv volume is too high and the speakers are ment to take in a low volume level and amplifiy the signal themselves. That or there is an electrical malfunction with the device.