Good Day,
I have a Lexmarl 7170 (MP830) All in one printer.
I receive the following error message:
Release the scanner lock switch and turn the power off and back on?
Leximark manuals dont even have this error in their manuals - go figure??
Thank you,
Craig
The scanner lock is locked pls unlock it dude...
Posted on Apr 28, 2008
Hi, my lexmark productivity suite won't work with vista, says AIOC exe has stopped working, Please Help
Follow the link below to download vista drivers for your lexmark printer:
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=227:5:0:463:0:0&searchLang=en&os_group=Windows%20Vista&target
Posted on Mar 16, 2008
Although I've replaced the "right" cartridge with a #32 cartridge, this error message: "incorrect right cartridge" keeps displaying.
Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?
Posted on Sep 05, 2008
My printer just displays an error msg 1203 which I have no idea what it is can you please help
The 1203 error message is caused by a communication failure between
one of the printheads (cartridges) and the All-In One (AIO) or by a
short in one if the printheads. The procedures in this article will
help you to resolve this issue.
Troubleshooting a Communication Error between the Cartridge and the Printer
Step
Action
1
Power
off the AIO and remove the power supply from the back of the unit. Wait
30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2
Power
off the AIO and remove the power supply from the back of the unit. Open
the top cover of the AIO. Using the carrier belt, gently move the
cartridge carrier to the middle of the unit.
3
Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.
4
Power
off the AIO and remove the power supply from the back of the unit. Open
the top cover of the AIO. Using the carrier belt, gently move the
cartridge carrier to the middle of the unit.
5
Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 6.
6
Power
off the AIO and remove the power supply from the back of the unit. Open
the top cover of the AIO. Using the carrier belt, gently move the
cartridge carrier to the middle of the unit.
7
Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.
Cleaning the Cartridge Contacts
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step
Action
1
Power
off the AIO and remove the power supply from the back of the unit. Open
the top cover of the AIO. Using the carrier belt, gently move the
cartridge carrier to the middle of the unit.
2
Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions).
Posted on Feb 14, 2009
I was copying a picture to make an overhead. The printer spit it out stating error 2200 see manual.
Power off the All-In-One (AIO) off and remove the power supply from
the back of the unit. Wait 30 seconds. Then reinsert the power supply
and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2
Power off the AIO and remove the power supply from the back of the
unit. Open the scanner cover and check the scanner glass for
cracks and the scanner casing for cracks. Close the scanner lid. Open
the top cover of the AIO. Using the carrier belt, move the cartridge
carrier to the middle of the unit. Remove both cartridges, close the
top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3
Power off the AIO and remove the power supply from the back of the
unit. Open the top cover of the AIO. Using the carrier belt, move the
cartridge carrier to the middle of the unit. Insert the color
cartridge, close the top cover, reinsert the power supply, and power on
the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3
and install the black / photo cartridge. If both cartridges are
installed, attempt a test scan. If the error message does not
reappear, the error is resolved.
4
Power off the AIO and remove the power supply from the back of the
unit. Open the top cover of the AIO. Using the carrier belt, move the
cartridge carrier to the middle of the unit. Remove the color cartridge
and insert the black / photo cartridge. Then close the top cover,
reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge.
Posted on Apr 15, 2009
Hi there,
I have a Laxmark X5495, showing an error 1203, saying Clear Carrier Jam.
The cartridge move side ways on the carrier when I torn on the power.
Please, could you help me on that.
Many thanks
Helder Crespo
Power off the All-In-One (AIO) and remove the power
supply from the back of the unit. Wait 30 seconds, then reinsert the
power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2
Power off the AIO and remove the power supply from the back of the
unit. Open the top cover of the AIO. Using the carrier belt, gently
move the cartridge carrier to the middle of the unit.
3
Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.
4
Power off the AIO and remove the power supply from the back of the
unit. Open the top cover of the AIO. Using the carrier belt, gently
move the cartridge carrier to the middle of the unit.
5
Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 6.
6
Power off the AIO and remove the power supply from the back of the
unit. Open the top cover of the AIO. Using the carrier belt, gently
move the cartridge carrier to the middle of the unit.
7
Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.
Posted on Apr 15, 2009
Problem for Lexmark X1170 All-In-One Scan/Copy/Printer vista need lnf driver i install cjsX1100EN software but no result
do a complete uninstall then try disabeling your anti virus and doing a new install this will probably help you out. scanner drivers are blocked by many anti virus programs
Posted on Nov 03, 2009
I just scanned 3 A4 document pages and the size of the file is 6,805k. It should be 2-300k, I think. I can't see where to reduce this. I have recently installed Vista which I think may be the problem. Any fixes?
> it should be 2-300K
Only if you use Adobe Acrobat (full version) to create the PDF.
All the "text" in the PDF will still be encoded as "scalable text fonts",
rather than as bitmaps.
Anything you "scan" will just be zero and one values,
and the size of the file will be proportional to the amount of "black" (and/or colour) in the scanned image.
Posted on Nov 26, 2009
My Lexmark x7170 is having problems copying and scanning and shows an Error 2200 on the display. The troubleshooting part of the manual does not list this error. Could someone please tell me how to fix the problem ? The printer still works great. Thanks
Here's an article in the Lexmark website on 2200 Error on the Lexmark X7100 Series All-In-One. Just click on this link for instructions on what to do: http://bit.ly/deHk7F. Hope this helps but if all else fails, don't hesitate to contact Lexmark Technical Support for further assistance.
Posted on Jun 10, 2010
Where can I download the Lexmark Productivity Suite so I can scan a document?
The Lexmark Productivity Suite can be downloaded from the Lexmark website at http://bit.ly/fWPweq. Select you operating system > click FILTER > click the driver under Recommended Downloads > download and execute the file. Simply follow the instructions to complete the installation.
For scanning documents, you will also need to install the Lexmark OCR Scan software on your computer. This is used for scanning documents to PDF files and/or saving multiple pages into one file. The software is only available on the installation disc that came with your computer. If you lost the disc, please contact Lexmark Technical Support for assistance.
I hope this information has been helpful.
Posted on Oct 28, 2011
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