20 Most Recent Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer Questions & Answers


Details please: you've posted your question in a general thread, not in comments.

Lexmark X7170... | Answered on Jan 25, 2018


Is your Verizon phone system running through digital signal? or analog signal? Have you contacted Verizon Technical Support to verify if their phone system is suitable for faxing?

Lexmark X7170... | Answered on Mar 06, 2017


Vista XP and Windows 2000 are the only operating systems that the printer manufacturer has drivers for.

Lexmark X7170... | Answered on Aug 26, 2016


The drivers can be downloaded at the following link:

http://support.lexmark.com/index?page=driverSupport&locale=en&userlocale=EN_IE
Simply input the make and model

Lexmark X7170... | Answered on Jan 27, 2016


Hello there:
this is a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message2.gif.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
StepAction1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.2
Power off the AIO and remove the power supply from the back of theunit. Open the scanner cover. Check the scanner glass for cracks andthe scanner casing for cracks. Close the scanner lid. Open the topcover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.3
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Insert the colorcartridge, close the top cover, reinsert the power supply, and power onthe AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer2.gif fails again, continue to step 4.
No: Repeat step 3and install the black/photo cartridge. If both cartridges areinstalled, attempt a test scan. If the error message does not reappear,the error is resolved.4
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Remove the color cartridgeand insert the black/photo cartridge. Then close the top cover,reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark.If the error message does not appear with both cartridges installed,attempt a test scan. If the error message does not reappear, the erroris resolved.

Lexmark X7170... | Answered on Jun 04, 2015


i have cannon 3530 xerox machine ... it shows error code 350 ?? any solution ??

Lexmark X7170... | Answered on Jul 28, 2013


Start by clicking here.

Lexmark X7170... | Answered on Feb 06, 2013


The Lexmark x7170 should let you continue printing with the ink cartridge regardless of the estimated ink with most cartridges. The only exception to this is if the cartridges are part of Lexmark's returns programme. I would advise removing the cartridge and checking for small text stating "Return Programme Cartridge" on the label. If this is present sadly there is no way of continuing, apart from buying a new cartridge.

With regards to the low ink estimate, am I right in assuming you are using a refilled or remanufactured ink cartridge? If so this is unavoidable but should not prevent you from printing until the ink physically runs out.

Lexmark X7170... | Answered on Nov 30, 2012


Try Lexmark's website.

Get onlineand got to www.google.com In the google search box type: "LexmarkSupport" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operatingsystem when requested. Download and install the drivers.

Lexmark X7170... | Answered on Jun 01, 2012


Please refer to this article on how to How to Restart or Reset the Print Spooler in Windows.
I hope this helps.

Lexmark X7170... | Answered on Feb 20, 2012


The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

Lexmark X7170... | Answered on Feb 20, 2012


Does this problem happen when scanning either from the scanner glass or the automatic document feeder? Does this problem happen when scanning either from the computer using the Lexmark software or scanning using the Scan button on the printer operator panel? This will help me understand what might be causing this problem.

Lexmark X7170... | Answered on Feb 14, 2012


Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.


If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

  1. On your computer, go to Start menu.
  2. Go to Programs.
  3. Go to Lexmark 2600 Series folder.
  4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

Lexmark X7170... | Answered on Jan 12, 2012

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