20 Most Recent HP CM749A - Officejet Pro 8600 e-All-in-One Wireless Inkjet Printer Questions & Answers


This is from the user guide available on the HP.com website:
This section contains the following topics:
• Clear paper jams
• Avoid paper jams
Clear paper jams
Paper jams can occur either inside the printer or in the automatic document feeder.
CAUTION: To prevent possible damage to the printhead, clear paper jams as
soon as possible.
TIP: If you notice poor print quality, clean the printhead. For more information, see
Clean the printhead.
Use these steps to clear a paper jam.
To clear a jam inside the printer
1. Remove all media from the output tray.
CAUTION: Trying to clear a paper jam from the front of the printer can
damage the print mechanism. Always access and clear paper jams through
the automatic two-sided printing accessory (duplexer).
2. Check the duplexer.
a. Push the button on either side of the duplexer, and then remove the unit.
b. Locate any jammed media inside the printer, grasp it with both hands and
then pull it towards you.
c. If the jam is not there, push the latch on top of the duplexer and lower the
cover. If media is jammed inside, carefully remove it. Close the cover.
d. Reinsert the duplexer into the printer.
3. Open the top cover and remove any debris.
4. If you have not found the jam and have Tray 2 installed, pull out the tray and
remove the jammed media, if possible. If not, do the following:
a. Ensure the printer is turned off and disconnect the power cord.
b. Lift the printer off Tray 2.
c. Remove the jammed media from the bottom of the printer or from Tray 2.
d. Reposition the printer on top of Tray 2.
5. Open the ink cartridge access door. If there is paper remaining inside the printer,
ensure the carriage has moved to the right of the printer, free any paper scraps or
wrinkled media, and pull the media towards you through the top of the printer.
WARNING! Do not reach into the printer when it is on and the carriage is
stuck. When you open the ink cartridge access door, the carriage should
return to its position on the right side of the printer. If it does not move to the
right, turn off the printer before you remove any jam.
6. After clearing the jam, close all covers, turn on the printer (if you turned it off) and
resend the print job.

That's about as much as I can find for you. If you look in you user guide which is on a CD that came with the unit, you can go to page 152 through 154 to see diagrams that go with these instructions. Good luck!

HP CM749A -... | Answered on Aug 03, 2016


make sure all rollers and rollers are clean us alcohol sparely and make sure you use quality paper also it does make a difference

HP CM749A -... | Answered on Apr 29, 2016


Usually for HP printers not being recognized because they loose their IP address on the network or the computer can't see it.

What you can do is completley uninstall the HP software for the Officejet 8600, then go to HP.com lookup the officejet 8600 under Support > Download Drivers. download the latest full installation then run the install. When it ask you how to install it do the custom install and then only select the things you want to install.

When it ask you to do the eprint set up you can skip that part. also once install try running the HP updates for find any Network fixes or and Firmware updates.

HP Officejet Pro 8600 All in One Printer N911a Software and Drivers

HP CM749A -... | Answered on Aug 13, 2015


The Sensor might be damaged

HP CM749A -... | Answered on Oct 17, 2014


It is possible the print head needs cleaning. Read the HP article on the subject:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=ca&lc=en&docname=c00725354

HP CM749A -... | Answered on Sep 09, 2014


Some people have fixed that by unplugging everything from the wall and also the other cables overnight and then powering up again.

If that fails call HP warranty

HP CM749A -... | Answered on Dec 25, 2013

Not finding what you are looking for?
HP CM749A - Officejet Pro 8600 e-All-in-One Wireless Inkjet Printer Logo

12 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Ekse

Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

HP Office Equipment & Supplies

  • HP Office Equipment & Supplies

Most Popular Question

fix paper jam when printing 2 sided

  • Office Equipment & Supplies
Loading...