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HP Officejet 6500A Plus Wireless e-All-in-One Inkjet Printer, Copy/Fax/Pr - Page 5 Questions & Answers
Scanner scanjet g2710 blue shadow problem
The blue shadow problem you're experiencing with your HP Scanjet G2710 scanner could be caused by various factors, including issues with the scanner hardware or settings. Here are some steps you can take to troubleshoot and potentially fix the problem:
1. Clean the Scanner Glass: Start by cleaning the scanner glass thoroughly. Use a lint-free cloth and a mild glass cleaner to remove any dirt, smudges, or debris that may be affecting the scanning process. Make sure to clean both the main glass and the small strip of glass used for scanning smaller items.
2. Check Scanner Settings: Ensure that the scanner settings are configured correctly. Open the scanning software on your computer and verify that the color settings, resolution, and scan area are appropriate for your needs. Adjusting these settings might help alleviate the blue shadow issue.
3. Update Scanner Drivers: Visit the HP support website and check for any available driver updates for your Scanjet G2710 scanner. Download and install the latest drivers to ensure compatibility and optimal performance. Outdated drivers can sometimes cause scanning issues.
4. Test with Different Software: Try scanning with different scanning software to determine if the issue is specific to a particular program. If the problem persists across multiple software applications, it is more likely a hardware issue.
5. Check the Flat Cable: Inspect the flat cable that connects the scanner head to the scanner motherboard. Look for any visible signs of damage, such as cuts, fraying, or loose connections. If the cable appears to be damaged, it may need to be replaced. Contact the manufacturer or a qualified technician for assistance with replacing the cable.
6. Contact Manufacturer Support: If the issue persists after trying the above steps, it's recommended to contact HP customer support for further assistance. They can provide you with specific troubleshooting guidance or advise on any necessary repairs or replacements.
When contacting support, make sure to provide them with detailed information about the problem, the steps you have already taken to troubleshoot, and any error messages or patterns you have noticed. This will help them diagnose and resolve the issue more effectively.
6/19/2023 11:04:27 AM •
HP Office...
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Answered
on Jun 19, 2023
Hp designjet t520 shows print head problem
Unplug machine for awhile then plugback. It may reboot..remember its a computer n needs dailyrest. Also any connecting plugs on machine shud b done the same....debris gits on the pins causin bad contact. Make sure fan is workn rite
5/14/2023 6:44:34 PM •
HP Office...
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Answered
on May 14, 2023
My HP Laserjet 1012 is not printing
Likely one of these components has sustained some damage from the impact. The heating element inside the fuser assembly is porcelain and will crack easily. Cooling fan is stuck from damaged or misaligned fin, or the laser scanner assembly isn't spinning up properly. Any of these components can fail and the printer still seems like it's about to print but stops.
5/10/2023 10:19:46 PM •
HP Office...
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Answered
on May 10, 2023
HP OfficeJet Pro 8600 stuck in printhead animation
It sounds like you are experiencing a hardware issue with your HP OfficeJet Pro 8600 printer, specifically with the printhead. Here are some troubleshooting steps you can try:
- Power cycle the printer: Turn off the printer, unplug it from the power source, and wait for about 1 minute. Plug the printer back in and turn it on. This may help to reset the printer and clear any errors.
- Remove the printhead and cartridges: Turn off the printer, open the front cover, and remove the printhead and all the cartridges. Clean the printhead with a lint-free cloth and distilled water. Be sure to let the printhead dry completely before reinserting it. Reinstall the printhead and cartridges and turn the printer back on.
- Reset the printer: Follow the steps for a full reset from the service menu, but before turning the printer back on, disconnect the printer from any network or computer connections. Turn the printer back on and try to print a test page.
- Replace the printhead: If the issue persists, it may be necessary to replace the printhead. Contact HP support for further assistance and information on how to order a replacement printhead.
Note: Using refillable cartridges can sometimes cause issues with the printer and may void the warranty. It is recommended to use genuine HP cartridges to ensure the best performance and reliability of your printer.
3/31/2023 11:23:55 PM •
HP Office...
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Answered
on Mar 31, 2023
How to set HP 3830 deskjet ink printer?
HP Printer users faced trouble when they setup HP Printer with the computer. Follow the steps to setup your HP 3830 desk jet printer.
Step1: Unpack your printer and connect to power
Step2: HP Easy Start Printer Setup Software
Step3: After printer setup, add this printer to your HP Support Dashboard
3/26/2023 7:19:49 AM •
HP Office...
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Answered
on Mar 26, 2023
How can I fix 60.03 error
Hi!
Error 60.03 on the HP LaserJet Pro M402n indicates a tray 2 lift error. Here are the steps you can take to fix the issue:
- Turn off the printer and unplug it from the power source.
- Remove the paper tray 2 from the printer.
- Check the tray for any damaged or jammed paper. If you find any, remove it carefully.
- Check the tray for any broken parts or debris that may be blocking the tray's movement. Clean the tray and remove any debris if you find any.
- Reinsert the tray into the printer and make sure it is correctly aligned.
- Turn on the printer and check if the error has been resolved.
If the error persists, you may need to replace the paper pickup and feed rollers in tray 2. If you are not comfortable doing this yourself, it is recommended that you contact an authorized HP service technician to help you resolve the issue.
Regards
Viktor
3/17/2023 10:12:22 PM •
HP Office...
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Answered
on Mar 17, 2023
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