20 Most Recent Nordic Track Incline Trainer X7i Interactive Questions & Answers

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How to troubleshoot Nordic Track X7i Console not turning on

In normal operation you put in the key and display should light up. Also there is a reset switch on the frame near the power chord which might be off. Below is link to the User Manual for NordicTrack x7i. I got that info on pg 16. http://www.sportsmith.net/images/product_support%5CNordicTrack%5C248194%20-%20NORDICTRACK%20INCLN%20TRAINER%20X7I%20INTERA%20TREADMILL%5CNTL20909.3-299073.pdf
9/1/2019 3:34:41 PM • Nordic Track... • Answered on Sep 01, 2019
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How do I reset the software? My X7i keeps rebooting every 2 minutes and we are no longer able to use the machine

Mine does the same. Also it keeps inclining and declining.
2/22/2017 8:18:16 PM • Nordic Track... • Answered on Feb 22, 2017
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X7i will not power up

Hi. Did you ever get to the bottom of this. I have the same problem. If you managed to fix it would you mind emailing me ([email protected])
7/6/2016 12:40:49 AM • Nordic Track... • Answered on Jul 06, 2016
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When turned on, the console just says IFIT and goes off, nothing else happens. Have checked the outlet and hit reset many times. I cannot turn the unit over by myself as it is very heavy.

Did you ever get an answer , I too am having the same problem. If you did receive any help can you email me.
[email protected]
I have tried everything .
2/21/2016 5:19:59 AM • Nordic Track... • Answered on Feb 21, 2016
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Incline not going up or down

Since you already tried the calibration test, and it failed. You will need to do some extensive troubleshooting to really figure out the main issue, first you want to start with the basics. Checking the console is a good place to start, it could be that just your incline buttons are faulty or that the main wire harness that runs from the console to the Main Board on your machine is bad. The very first thing you should do is turn off the power, remove the main shroud off of your machine and make sure all connections on your Main Board (Circuit Board) are seated properly, especially the ones coming to and from the elevation motor and that nothing looks damaged. Burn marks on anything, or crimped wires is a sure sign of a bad component. If everything checks out; Check the pin outs of that main cable, making sure the cable does not have any shorts. The next steps to take require a Multi Meter (Volt or Ohm meter), you will need to turn the power back on. You want to check that the elevation motor is receiving enough voltage to operate correctly, you want to test the incline motor wire and connection for that wire on the board. If you test the wire while it is connected to the board but not the incline motor and it is outputting the correct voltage then the issue most likely lies in your motor. If you test the wire out of circuit, not connected to anything and the pin outs do not test correctly for continuity then the wire is the problem BUT if it does then you need to test the Main Board. If the connections from the board are not supplying enough voltage for the cable that goes to the motor the problem lies in your Main Board. There are a few other steps you can take also, but these are the main ones that should cover it. If you find you need any more help please do not hesitate to call us 888-713-2880 or by chat at www.sportsmith.net we would be more than happy to help you! Good luck on the repair :)
8/31/2015 6:03:21 PM • Nordic Track... • Answered on Aug 31, 2015
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Belt slips on high incline x7i

there are two belt adjustment bolts on the front if your machine. tighten both clockwise and make sure belt stays centered. do this with it running about 2mph
9/6/2014 7:45:59 PM • Nordic Track... • Answered on Sep 06, 2014
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To noisy

Be the first to answer 3/19/2014 4:04:03 AM • Nordic Track... • Posted on Mar 19, 2014Be the first to answer
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reset software x7i keeps rebooting

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