20 Most Recent Western Digital 1TB WD ELEMENTS USB 20DESKTOP EXTERNAL HARD DRIVE Questions & Answers


Use Malwarebytes a free remover, also delete all your restore points.

Use CCleaner to clean up your startup items, the do a regedit command from start run, and search for that name. Delete all entries with that name.

Western Digital... | Answered on Dec 24, 2014


There might be virus issue, scan it with update anti virus application in another comptuer also run check disk. if possible change the usb cable too

Western Digital... | Answered on Dec 10, 2014


That probably means that the hard drive is what I like to call "roasty toasty." Most often, when you hear beeps, that is caused by the drive receiving bad instructions from a corrupted/failed logic board. Data can still be retrieved from such a drive by a professional data recovery company (if this is of interest to you) and is most often quite successful in this situation since there is no physical damage to the read-write heads or the platters themselves. However, using such a service is still quite cost-prohibitive (generally around $1000 for a reputable company). If the data is not that important to you, then just pitch the drive and get a new one.

Western Digital... | Answered on Oct 23, 2014


Hi Arun, try to rmove the driver and reinstall it again, you do it in this way : Go to Control Panel and press on devices here you find the driver for you external drive and right click on it and choose remove driver. Remember for finding the driver you need to have your device inserted to the computer. Hope it helps otherwise return here

Western Digital... | Answered on Oct 01, 2014


You may take a look at this external hard drive data recovery tutorial that helped me before.

Western Digital... | Answered on May 18, 2013


Two of the most common causes of I/O (Input / Output) device errors are driver based. Typically, either the device's driver is not enabled or it is out of date. The driver component has an important function, as it acts as a motor like force that propels USB/plug-and-play hardware into a driving action within the computer. It is the connecting communicating link signaling the CPU to a desired movement. And while not all I/O device error solutions are simplistic, as a good starting point, you can try troubleshooting using a few basic steps, and you might not need to attempt anything else.
Access "Control Panel" from the Start menu and then choose "Performance and Maintenance." Click "System" and then go to the Hardware tab and click on "Device Manager." Find the device that is registering an error by expanding the nodes of the appropriate category. If the device has a red "X" on the icon next to its description, the hardware is disabled; Otherwise, Go to the General tab and click "Enable Device" found under the Device Status section; then press "OK." (Note: You may have to follow prompts, as indicated through an enabling device wizard. If you do, continue to click "Next" and follow the prompts until the process has completed.) Test the hardware. If an error is shown. Go to the General tab and click "Troubleshoot" found under the Device Status section then press "OK." Follow the prompts to solve the issue. If an error is still shown Go to the Driver tab and click "Update Driver." Follow the prompts until the process has completed and then test the hardware. Hope this helps.

Western Digital... | Answered on Jan 16, 2013


Have you tried to shut down the computer, unplug the usd external drive, reboot the computer, plug in the USB external HDD the should apply the driver. That said, Have you tried a Thumb Drive or any other USB device in the USB ports? It's a common problem when upgrading a OS that Hardware issues popup. Open the Device Manager, Is your USB controller working? Enabled? Any other devices in error? Unknown devices? Use the Win 7 drivers for your computer found on the computer manufacturer's website. Change the compatibility on the driver for Win 8.

Western Digital... | Answered on Jan 11, 2013


You have to be the computers administrator to change any values on any hard drive on your computer. Click start control panel user accounts on the users tab click the name of the computer Administrator you must have full control. Click start click to open on my computer you should see your drive could be E: or something right click select properties there will be an array of options select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7 If you are running a Windows XP OS then you might be able to:
Click start right click on my computer select open

Right click the icon of your Drive (It should be F:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.

Hope this helps

Western Digital... | Answered on Jan 05, 2013


You have to be the computers administrator to change any values on any hard drive on your computer


click start control panel user accounts on the users tab click the name of the computer administrator you must have full control


click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7


click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP


click start right click on my computer select open
Right click the icon of your usb drive (It should be E:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.



if you need more help with this post a reply

Hope this helps.

Western Digital... | Answered on Nov 24, 2012


Sub the cable if possible, if no! you may have a open winding in the hardware, not much you can do, the hard drives are sealed to keep dirt out and not made to be serviced.

Western Digital... | Answered on Mar 18, 2012


Try the WD USB hard drive in another computer. If you can access your data on another computer then backup your data.
If the WD USB hard drive is faulty then -
It is not possible to recover data from faulty hard drivesby mortals such as you and I.
There are companies that can recover data from faulty and damaged hard drivesBUT they wll charge an arm and a leg for their services.

Western Digital... | Answered on Feb 27, 2012

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