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Xerox DocuColor 12 Printer - Page 6 Questions & Answers
Xerox DC12 gives error 14-372 please HELP!!
ERROR 14-372 ROS MOTOR FAIL , ITS THE MOTOR THAT ROTATES THE POLYGON OF THE LASER BEAM , ITS LOCATED , BELOW THE SCANNER UNIT AND OVER THE COPY/PRINT CTG. 13R557/13R558 . IT CAN BE ONE OF 3 THINGS THE ROS ASSY. (LASER SCANNER UNIT OR ROS) , IOT DRIVE PWB(THE PC BOARD BELOW THE NVM AND IOT-SYS) OR A PROBLEM ON THE WIRING HARNESS / POWER SUPPLY. WE CAN REPAIR THOSE UNITS OR I CAN PROVIDE YOU THE PART NUMBERS IF YOU WANT TO ORDER THEM NEW FROM XEROX .
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MOTHER BOARD
search it on youtube, there will me alot of solutions there
Erroe code 3-317
If you change 752-008 to 3 then you select that your machine is printer, without user interface. So only way to return that is to connect laptop with pws and change 752-008 to 2 for copier/printer/scanner or to 4 for printer with UI.
Error 9-355
That is a magenta toner empty message, either the magenta cartridge is empty or there is an issue with the magenta toner dispensing.
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