20 Most Recent Zebra Z4M Printer - Page 9 Questions & Answers

what is the problem with your unit?

You have a bad logic bd and it needs to be repalced. I have logic bds in stock at a really good price. Please give me a call we carry all parts for the Z4m refurbished with a 30/day warranty. I can take your as an exchange for the good one at a reasonable price. Please let me know I can be reached at 708-597-4222 X240 or email [email protected].

My name is Rory Cardenas.

Thanks



Rory Cardenas
Account Executive
Midrange Repair & Parts
708-597-4222 x: 240

Please check your driver settings, you will probably find that you have the printer set to use the 2x2 labels instead of the 2x4

My problem is listed on this site as well. I have found my problem to be the HP Jetdirect. When I have tested the same print job on the same model printer but using either the the Zebra Net Printerserver II (kindly loaned to us by UniqueID for this testing) or one of our units that has a wireless cisco card the job terminates correctly. [email protected]

Mechanically there isn't much difference. Electronically the 4Mplus replaced the 4M giving it more memory, ZPLII capabilities, and the ability to work with new barcodes and fonts that weren't supported by the 4M firmware.

Sometimes debris builds up in the bottom of the cutter assembly preventing the cutter from going all the down. There is a switch inside the cutter which trips the "jammed" error if the cutter can't go all the way down. The cutter can be removed and disassembled to remove the problem. Caution should be exercised. There are washers and springs on the cutter face plate guide screws which have to be removed.

Turn on the printer and never turn off pause and error leds? and printer not response? Then the main logic board must be replaced.

You should try a factory reset. Power off the printer. Hold the "pause" and "feed" buttons down while powering up. Allthe lights will blink and when they stop blinking, release the "pause" and "feed" buttons. This will factory reset the printer.

Could be down to tension on the ribbon roller/spool. Check to see if you have pulled out the end part of the spool (black bit) that should ensure there is back tension on the ribbon.

Restore factory defaults. If this doesn't sort it out, get back to me and I should be able to point you towards the right solution.

check under the printer driver to make sure the right media is set

no u cant use jpeg... u can use .bmp "Monochrome Bitmap (*.bmp,*.dlib)"

try to loosen the printer head preasure

defective printer head

You can buy a Usb to Centronics adapter that installs the printer as can be LPTx, and have the printers you want.

Q#1, is the DPI the same as the other printers? there is also an option in the menu to rescale DPI that could cause the issueprint out a setup label from the printer and compare it to one of the other printers.

The problem is in the power supply board and must be replaced. What fails is the chip stepper motor driver.

The mainboard does not need to be replaced, just the sensor head open is dirty and needs cleaned.

Possibly the head open sensor is dirty and causes the LEDs light on. Clean the sensors and the plaque that is above them. Roberto Martinez Mexico [email protected]