20 Most Recent True TMC-34-S-SS Beverage Cooler Commercial Questions & Answers

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True GDM-35EM - 39.5" Glass Door Reach In Refrigerator. I need copy of wiring diagram for a True GDM-35EM please.

Question edited for clarity. The Service Manual says that the wiring diagram is hidden in various parts of the unit. https://www.manualslib.com/manual/1177583/True-Gdm-Series.html?page=43&term=wiring+diagram&selected=1#manual It doesn't appear to be all in one place, but you could contact their Customer Service, or Technical Service Department? https://www.google.com/search?q=true+gdm-35em+wiring+diagram ..
3/1/2023 8:17:39 PM • True... • Answered on Mar 01, 2023
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True tbb-3g fridge, left hand door sags, creates an air gap at the bottom of the frame where it meets the cooler, door lifts about 1/4 of an inch on the post

If the left-hand door of your True TBB-3G fridge is sagging and creating an air gap at the bottom of the frame where it meets the cooler, here are some steps you can take to fix the issue:
  1. Check the door hinges: Inspect the hinges on the door and the frame of the fridge. Look for any damage or wear that may be causing the door to sag. If the hinges are damaged, they may need to be replaced.
  2. Adjust the door hinges: If the hinges are in good condition, try adjusting them to see if this resolves the issue. Use a wrench to loosen the screws that hold the hinges in place, and then adjust the hinges up or down as needed to align the door with the frame. Tighten the screws back in place when you are finished.
  3. Check the door gasket: If the door gasket is worn or damaged, it may not be sealing properly and causing air gaps. Check the gasket for any damage or signs of wear, and replace it if necessary.
  4. Check the door closer: The door closer on the left-hand side may be damaged or worn, causing the door to sag. Inspect the closer and look for any signs of damage. If it is damaged, it may need to be replaced.
If none of these steps resolves the issue, you may need to contact a professional repair service to help diagnose and fix the problem.
2/28/2023 5:20:05 AM • True... • Answered on Feb 28, 2023
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P1 error code True T-49 refrigerator

2/1/2023 6:28:13 PM • True... • Answered on Feb 01, 2023
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One month old True T-23 not cooling to set temperature. Display is unlocked and set temp is 36 degrees but fridge is continually at 57 degrees

It's possible that the issue may be with the thermostat or the compressor. If the thermostat is not working properly, it may not be regulating the temperature correctly. Similarly, if the compressor is not working properly, it may not be able to cool the fridge down to the desired temperature. It's best to have a professional take a look and diagnose the issue. Another possible cause is the refrigerant levels, if the refrigerant is low this can cause the compressor not being able to cool the fridge properly and will need to be refilled by a professional.
1/29/2023 11:03:02 AM • True... • Answered on Jan 29, 2023
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True refrigerator tuc-24g-hc-fgd01 Error 13

This is a $3,600 commercial undercounter fridge. Great make and I have used many of them in my 50 year catering career. There is nothing on fixing Error 13. Pages 76 and 79 state 'Communication Error'.

TEMPERATURE CONTROL ADJUSTMENTS - NET

https://dc2kentprodcontent.blob.core.windows.net > ... PDF TDM (True Display Merchandiser) Refrigerator. Holds 33?F to 41?F (0.5?C to 5?C), ... Temperature. Communication error. E13. -. CURRENT CONTROL DISPLAY.
Contact Technical Support direct for how to fix. https://www.truemfg.com/NA/Products/Bajo-Mostrador/TUC-24G-HC~FGD01 ..
11/22/2022 5:49:04 PM • True... • Answered on Nov 22, 2022
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Why does our Commercial True 3 door Freezer keeps tripping breaker?

The freezer door being open all night cause the compressor to run all night continuously trying to cool the unit down. This caused an increase in resistance and tripped the breaker. It may stabilise, but it may need a service call to fix the issue. It may also be a lazy breaker and it is the breaker that needs swapping out. you can normally compare them against adjacent breaker, a lazy one feels soft and doesn't snap of Off when you move is slowly to the Off position. They also feel different when switching to On. I have spent a 50 year career in catering and hospitality fighting fridges and freezers, electrics and plumbing. Now retired :>) Get this fixed by Easter because in my experience, it will break down on Saturday at 8:00pm!
4/7/2022 11:28:31 PM • True... • Answered on Apr 07, 2022
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True GDM-49 The unit even with the thermostat set as high as it will go will only cool to about 60 degrees.

You mean 'low as it can go', talking temperature not numbers. The temperature is too high. You need a refrigeration engineer. You either need a top up of gas or the thermostat has failed. They are great fridges, I have had lots of them in my career.

GDM-49-HC~TSL01 - Glass Door Merchandiser - North ...

https://www.truemfg.com > Products > GDM-49-HC~T... ... please change your settings to allow JavaScript. True Foodservice Icon blue with utensils ... GDM-49-HC~TSL01. Glass Door Merchandiser. Compare.
3/5/2022 4:15:13 PM • True... • Answered on Mar 05, 2022
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My True TD 50 18 beer cooler does not cool beers

If you hear a clicking noise coming from the compressor there is about a 80% chance that the compressor is dead. But you'll have to call someone out to be sure. If the fan motor behind the grill is running (condenser fan) then the compressor should be running and vice versa. If the compressor is hot as a pistol and clicking and the fan motor is not working then it may cool down if you shut it off and you might just have a bad fan motor. With power turned off the condenser fan motor should freely spin. Compressor have a 5 year warranty from the manufacture not including labor and additional materials. Hope this helps.
1/11/2021 8:04:55 PM • True... • Answered on Jan 11, 2021
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True GDM-10 started making loud noise AFTER door was slammed after getting something inside; checked inside fan was running slow. Noise sound like something stuck in motor.

without knowing age of unit, I suggest replacing the motor. Sounds like the armature is worn the bearings and is moving inside the windings of the motor. I would do that first before moving forward with any other repairs.
11/5/2020 2:08:26 AM • True... • Answered on Nov 05, 2020
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How do you replace theRocker switch on a true prep frig I have a true prep. frig at work it a one door small prep frig but while cleaning it the rocker switch fell off how do I replace it

Please forward model and serial so I can be sure I am addressing the correct unit. Thanks.
5/22/2020 10:10:11 PM • True... • Answered on May 22, 2020
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Replacing thermastat true tsid 48 4l deli case. where does sensing tube go it suppose to bee coil sensing but did not find a hole to push it threw and the cuurent stat is hanging below coil

sometimes the evap has a copper tube that the sensing buld goes into and is very hard to find. The operations manual (found on Parts Town.Com) does not mention it but I have had experiences where you really have to look hard as the hole is less than a quarter of an inch and is sometimes covered with a putty similar to plumbers putty.
5/22/2020 9:59:47 PM • True... • Answered on May 22, 2020
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The compressor my True sliding door reach in cooler fails to start intermittently. The fan runs and I can hear it dip but the compressor doesn't start. After 3-4 tries it will start.

Most of the time it's a compressor relay that does this. Your model will most likely have one. Get your model number and check the internet and see if your model has one. They are usually a small black plastic device attached directly to the compressor terminals and take up two of the three terminals. This is under the black plastic cover that is held on by a metal piece or wire, right on the compressor itself. Usually they're only about 10-20 bucks so it my be worth a shot.
11/5/2019 2:43:24 PM • True... • Answered on Nov 05, 2019
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True Freezer, compressor not turning off. It is getting cold. The fan inside turns on and off but compressor runs for hours.

Hello Vic, I'm not sure what model of Freezer you have, but I suspect that the "condenser" coils on the back or underside of the unit need to be vacuumed or cleaned to rid of the dust bunnies, cat/dog hair etc. The compressor is likely trying desperately to do it's job, but that array of pipes are the only way it can get rid of the heat that it is stealing from the inside of the freezer. IF the coils are clean or if it still keeps running after cleaning... no matter what setting the "cold" dial is set to, then likely there could be a relay that has fused close preventing the unit from cycling properly. I hope this helps! /The GreyOne
9/8/2019 7:37:47 AM • True... • Answered on Sep 08, 2019
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True T23 seems to be running every 3 to 5 min. Its been doing that since we bought it. Wondering why.

The first thing that needs to be determined is if the internal box temp is rising above the desired temp and causing the compressor to come on. If so, you may have an issue with the box insulation or an air leak somewhere on the box. Start there and we can progress in the troubleshooting steps.
7/14/2019 1:48:15 AM • True... • Answered on Jul 14, 2019
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User manual for my refrigration true gdm72

Just google "Partstown.com" and look for the manual. They have a very extensive library of manuals.
7/14/2019 1:45:23 AM • True... • Answered on Jul 14, 2019
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True fridge compressor runs 10 seconds than cuts off then will start agin

Then what...? You don't like the way it works...? or unusual...? Old fridge always noisy then brand news one. As long as it's cold the way it should be then it's okay. Good luck Mai
5/28/2019 9:42:07 PM • True... • Answered on May 28, 2019
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