20 Most Recent Arris DCT6200 DTV Receiver - Page 7 Questions & Answers

Sent it through the dct guide....menu then setup then cablebox...should see display option either channel or time

turn it off, push the front panel menu button… an onscreen menu will appear that you can navigate with the remote… the last item is reset to defaults.

I had the same problem before, and my cable provider told me to unplug your digital terminal for 60 seconds, then plugging it back in. It worked for me

I called Time Warner!

There are no code modules on the box. The box is searching for the appropriate code to download and is not finding anything suitable. Time to call your cable company.

Depending on what type of remote you have the DVR volume may need to be turned up. On the DVR remote hold the cable button until the lights blink. Then press volume up. The Light should blink again. Turn your volume up on the DVR to "stereo". Hope that works.

spdif out

Good day.

Maybe the problem is with your television set. Sometimes, loose connections within the TVs' circuitry can cause this.

Try to isolate this problem first by informing your local cable operator for verification by field technician.


chris

80% or more of the issues with your DVR can be resolved by unplugging the box for 90 seconds and plugging it back in. There are some features that will be avilable immediately, and others that will take time to download. IE: all of the quide. I can't stress this enough - reboot your DVR occasionally - just like your computer its hard drive might need this.

I have also seen the hard drive inside this box appear bad when it was actually a problem with one recording. In my case it was a recording on the wrong channel, one that did not broadcast anything in my market. I was unable to access any of my recorded programs and when I tried to play the one in question, the screen went black. I deleted the program and all was well.

if you are getting signal of the proper strength and quality the cabling is good.the problem is the box trying to decode the signals.a lot of signals are encripted and have to be decoded by the box.if the box is not responding fast enough you will see bloches on the tv.if you see scrambled channel you are not payinfor that channel.and if you are paying for a channel and it comes up scrambled your box is not working correct.get your company to upgrade the box.

Are you connected to your TV via HDMI or Component connections? Composite does not word for HD

not

try browsing to www.motorola.com or try your manual
:D

Try a system reset by unplugging the unit from all power, wait for 5 minutes and retry. This is an unusual problem...accordianman

If you experience any of these please contact our customer care representatives via the On-Line Contact Form or call 253-2222 (Greater Portland) or 1-800-833-2253 (outside Greater Portland)..

You will need a Digital Optical cable to hook it to the JVC. You should use a Component video cable to hook it to the TV.

If you experience any of these please contact our customer care representatives via the On-Line Contact Form or call 253-2222 (Greater Portland) or 1-800-833-2253 (outside Greater Portland)..

Try emailing Motorola https://broadband.custhelp.com/cgi-bin/broadband.cfg/php/enduser/ask.php

The problem is your cabling. Plug the cable from the back of the Comast box directly into the TV. Do NOT plug it into your AMP. See the link below for details. http://www.audioholics.com/education/frequently-asked-questions/why-wont-my-cable-box-video-work-with-my-receiver Good luck.

Since it is easier to replace, I would go with the cable box first. Sometimes there are software upgrades for the TV's that fix such issues but, almost all HDMI issues are with the cable box not the tv.