20 Most Recent Arris DCT6200 DTV Receiver - Page 4 Questions & Answers

I may be due to a poor signal to the DCT6200, however if the signal is fine the DCT will need to be replaced.

I didn't find codes for that brand of satellite box either, I recommend trying the process for "code search by the library", it's a simple process and will find the correct code for your satellite system,pages 12,13,14 of your operators manual.
If by chance the "library" process didn't work,then go to pages 15,16 and follow the steps for "learning commands", then you will be able to teach the remote to command your satellite system, this will work!
Good Luck !

I had the same problem just now. Just leave it turned on for a while and let the box download the guide and menu information. Then after about 5 minutes you should be able to start to see these menus. It may take a longer amount of time for the system to fully load.
This will only happen when the box has been unplugged for a very long period of time, or if it's brand new.
Once it downloads all the info it needs it should just work every time you turn it on.

YOU WERE RIGHT I GUESS IT WAS DOWNLOADING SOFTWARE, JUST LET IT RUN IT DOES TAKE A WHILE SO BE PATIENT. 

hit menu and go to the audio section your options are there, make sute to press select on your required audio setting to confirm the change, optical should be automatic when you plug it in while the box is powered on.

motrola 6200 fllashing hunt and when i reset i get E609, according to customer service that provided me with this box, they say the box is diffective and that something is wrong internaly, i'm a cable technician myself and after every test known to us my cable is new, minimum resitance im getteing great levels to my box. i have to beleve custumer service at this point and swaped the box, softboot(unplug power) and hardboot(unplug power while holding down power+select and while still holding the two buttons plug in power and wait till the front of the disply to blink 0000 usualy takes 5seconds after you plug it in, once blinking 0000 release buttons.) after a hardboot you need to call the service provider to re-initialise the box, make sure its not just a zap,(re-initialising means removing the serial number from the account and re-entering it just like the first time its installed) if this does'nt fix it, you need to change it, if it does great. if not you need another box. 90% of the problems issued on motorola 6200,6208,3416 boxes a hard boot will fix, note pvr's and dualtunners will loose saved movies and shows on the harddrive when hardbooted. this will also work in desired conditions, meaning your cable is rg6 cable. not damaged or bent severely, no store splitters, you need a splitter made for digital equipment, meaning there is a electonic board inside, cheap splitters are just sauded together and the communication is not well transfered.. if there is no reason for the cable to have suffered any damage, connectors are properly done, and spitters are provided from the cable company. then its your box.

hope this helps everyone that ever experienced this in the future.

I am having the exact same issue. It started happening within the first few hours of turning on the XBR9 for the first time. I also have a Motorola box from Comcast. This did not happen with the HD TV that was hooked up previously. Did you return the TV?

You can find your brand of remote control and universal codes at www.remotecentral.com click on search and enter the model number in the search for downloadable files.

I hope this helps.

http://broadband.motorola.com/dvr/downloads/URMD2.pdf

Hope this helps.

Motorola has stated that these are for a future use, as well as the USB port, eSATA, and any other input ports.
Sorry.

input connections are disabled by Motorola for a "future use", or so they say. Sorry for the bad news, you may buy an audio/video switcher to add more A/V inputs to your TV set, hope this helps.

Hello!
Comcast here. Most likely, the channels you need have been converted to a digital signal and now require a DTA (Digital Transport Adapter). Comcast is supplying our customer that lost programing as a result of the digitial transition up to 2 DTA's per home free of charge. Email our team at the address below. We'll get you cared for.

Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
[email protected]
@ComcastMelissa

call you cable provider and ensure that the box is correctly identified on your acct. If the serial numbers don't match with the acct then the box won't work

Check with your provider to ensure that you are in expanded services, or limited. Because being on limited services the box will lock you out of those channels. If you are in billing for those services and you checked the batteries on your remote and they are good and you get a solid red blink when you change channels not a double blink (indicating that your batteries are dying), Then try power cycling your DVR by, removing the power supply and waiting 3sec then plug it back in. Your box should shut off, turn itself back on, then go into the load screen, then, once the load screen display shows on your tv and on box display, wait for your box to completely load (don't touch nothing until the correct time shows up, meaning that it has completed the load process) Once the process is complete turn box back on and you should have you guide back up and (No Data) on your program schedule(Don't Worry!!) it will populate, with 15-20 mins.

Now try to ch. up and down and see if that fixed the problem. also make sure nothing is blocking the sensor. If all else fails and you changed the battery, called your cable provider and request a box swap, (be sure to watch all your recorded shows because they go bye, bye with the cable guy!)

You can't because these units are not owned by the customers, they belong to Verizon, and the customers are renting the units. They are not to be sold, they are to be returned. The box is probably still under the customer (DELIQUENT acct) and he never returned it and he sold it on ebay to get some money to pay his deliquent bill....Sorry!

Have cable provider send an IN (Iniatializing) hit to box to determine if box is responding to and communicating with signal. If that doesn't work then try yourself to unplug and plug the unit back to power and if that does not solve the issue then box more than likely has a bad power supply.

Hi.
The information provided shows that tuner 2 isn't working at all on at least the selected channel. This could be a problem on just some channels with this tuner or possibly all channels. You can verify this by hitting the "SWAP" button on the remote to switch tuners while viewing a live program on a problem channel. If you choose the same channel for each tuner, I expect you will see program on one and "one moment please" or freezing or pixelation on the other. The confusion about recording comes about because of how the DCT6412 chooses which tuner to use for recording versus viewing. If you activate record on a channel you are watching, it will use that tuner. If you see it, it will record. For future or series recordings though it will automatically choose to use the alternate tuner so that it won't have to change your channel selection. Since there is no input signal detected on the other tuner, it will actually record but there will be nothing to see on play back. What causes this? It is probably that tuner 2 has failed. There is a slim chance that your cable signal coming in is either too strong or too weak but this is unlikely since the DCT6412 splits and then amplifies the cable input signal before distributing essentially equal signals to both tuners (the plug on coax adapter on the back feeds the cable signal to an AGC amplifier within the DCT6412 and then splits and distributes that output to both tuner inputs). You could check the OOB AGC level as described here http://www.cable-help.com/ but I think your problem is more likely that tuner 2 has gone bad. JM Belleville Ontario