20 Most Recent Quinny Buzz 3 - Rocking Black Stroller Questions & Answers

Hi Please contact us to discuss - Dorel UK Customer Service

Hi Jade Please contact us directly for assistance - Dorel UK Customer Service

HiCould you advise what country you're in and we can let you know the customer care contact details to resolve the issue.

HiUndo the popper on the shoulder harness pads and slide pad down length of harness. You will reveal a metal D ring which is where the harness is attached to the anchor point. Unhook this ring. Remove the top of the seat fabric from the sub seat (seat frame) and you will find further sets of anchor points behind the fabric. Post required anchor point through the hole it lines up with and re-attach harness, then put harness pad back into position and do up popper.

HiWe would need to know more information.- What country are you in? If you're in the UK contact customer care on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)- How old is the chassis? Turn it upside down and seek the manufacturing sticker on the underside of the U bar. We will need to know the manufacturing date to be able to advise whether repair is possible.If you're not in the UK please visit www.quinny.com and select "Contact Us" on the right side of the page to send your enquiry to the customer care team in your country.

HiNo you must never use oil based lubricants anywhere on your Quinny product.Use furniture polish or dry Teflon spray (found in the laundry aisle of larger supermarkets) and a soft cloth to clean debris and provide lubrication for easier fold / unfold action. Pay attention to the central tube as any debris here will create friction when attempting to fold / unfold which may make it difficult.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.

If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Please check if a "brake-pen" is touching the wheels. A bit of siilicone spray can help the pen sliding back more easely, perhaps you can try to shorten the cable by using the nut on the cable.
Hope this helps!
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It all depends on the length or the screw and the thread of the screw itself. Check out home depot or any hardware store. Bring the stroller with you if needed and find a screw that fits. It should be an easy fix.

In case of baby stroller you should expend good amount of money. But there are some good brand strollers also in affordable price. You will get every type of stroller like jogger, lightweight,double and so on at mid range price. Best Rated Strollers 2017 Top Models Reviewed

Hi - Please visit the Quinny website and use the Contact Us tab for your enquiry to be sent to your local customer care team who will be able to assist. Quinny urban strollers and buggies

Hi - Please can you contact the Quinny customer care team who can assist you by using the Contact Us tab on the international website Quinny urban strollers and buggies

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The handlebar foam is not available as an individual spare part item. To replace this means to replace the handlebar. Replacement of the handlebar is a Level 3 repair, which means that due to the safety implications of it being incorrectly fitted we're unable to send it out as a spare part item. If you visit Quinny.com and select the country you're in, then choose Contact Us and you can message to the customer care team in your country who would be able to best advise you.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Hi, If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

that the baby cannot drop from them.

Hi Angie The most common reason for this is a build up of dirt or debris on the chassis which would cause friction and which can lead to noise. We would recommend that you remove the seat unit and the wheels from the chassis and give it a thorough clean with some furniture polish and a soft cloth. Get someone to help you and ensure the entire central tube is cleaned (where the mechanism slides up and down for fold / unfold) - Mind your fingers! Clean the axel of each wheel (where it fits into the chassis) and on the plastic knuckle section where the seat unit fits into the chassis. This should stop the noises. If you find it does not resolve the issue, please contact the customer care team for further assistance - Quinny UK