20 Most Recent HEWLETT-PACKARD HP Pavilion DV6-3013CL 2GHz Phenom X4, 4GB RAM, 500GB HDD, Windows 7 (WQ685UARABA) PC Notebook Questions & Answers

u need to open the laptop..i don't advice you to do that if it's the first time..the cmos battery must be disconnected for a few minutes..

your caps key is dirty clean it with alcohol

Hi

if you go to



start
over to and right click on my computer andgo down to properties
then go over to the left to device manager
then scroll down to mouse/pointing devices
un install the touchpad
then restart the laptop
and hopefully windows will re install it correctly
also if neccessary pressing FN+F7 to make sure that the touchpad is enabled


good luck


if still no luck go to




www.hp.com


go to support/downloads search your make model and windows 7
then scroll down for the touchpad driver
download it
install it
then restrart and once again if necc press the FN+F7 to enable the touchpad

I have the same model with the same problem, a friend of mine who is a technician removed the cooler and cleaned it, then with a hot air gun heated the video chip and the computer worked again

Sounds like a harware issue for sure, You know that you have one issue with the bad display. Since it stayed on while running disk check - which doesn't require much ni the way of graphics - it makes me think that the shutdown issue relates to the failing video interface. Some laptops will allow you to upgrade the video, but I don't honestly know if this is one of them. If so, this is where I would start looking.

If your bank statement is not in the Quicken format, you cannot do that. Best see if it will download into MS Excel. If not, get in touch with the Bank

Try now~ Then you can reset your keyboard if you like

I think you have a broken USB keyboard or USB port. Simply plugging in the keyboard should be enough to make it work. First try the keyboard in a different USB port. Test the caps lock to see if the LED goes on and off. Also try a different keyboard and also test it in a different computer.

please use English, ok?

https://support.hp.com/us-en/product/hp-10-g2/8223709/model/9078231/manuals

this is the manual pdf just download it

1) Reset your computer. 2) Unplug the cable from the computer to the monitor and check to see if its damaged, if OK plug it back in. 3) On windows computer, click windows key / windows system / control panel / device manager / display adapters (click on icon) / Update driver

what computers.?? 1000's of models over 30 years. made F10 is BIOS screens, so if that works, BIOS. and any screen then the PC is not booting. try booting to CD? *(a free linux live cd?) as a test. if that works run HDD tests. next ill stop here, if you can get this far, we go to next step F11 HDD reload the OS, if PC is 2006 or newer from HP.

Try again with the model number

what is a device? did you mean PC, a collections of devices and chips:? a PC Is not a DEVICE it is a system.(or machine) why in the world not buy a new battery first? if charging fails. mine sometimes go bad even 1 year old, when I abuse it. and I fully expect that, if you read the battery makers pages, youd learn how that happens' (cycling the snarf out of it) if i remove the word DEVICE and add LAPTOP OR PC THE ANSWER IS THIS. IF the Pc does not run with the battery (main big) out ! the power pack is bad. the PC will run forever on AC power, a fact, !!! I do so all the time, or even the wrong AC pack used, (mixed up with other pc:) get a new pack, get one matching your systems, needs (watts) the laptops can come with 5 processor options and 4 graphic chip options, the worse mix is 100watts, HP will tell you that match. but only if YOU tell your full service tag data.... that magic, nnnnnnnABA# number tells the HP pro what is inside this laptop and what power park is right or just buy the 19v, 100watt pack. here is real HP, fixya is NOT. they can match you up as can the hp PARTS SURFER, https://h30434.www3.hp.com/

sure, get the Correct HP driver for this exact pc but, but but...The windows sounds are dead. (do that yet>, CP + sound test)CP = control paneltry to know , most HP made, dv6345us, can have 3 sound chips as an option day 1 new!what you have is clearly stated in the service tag that you did NOTpost, the number ending in ABA# is THAT number.the chip and PC and the unstated OS all must matchwindows what? you never said so i cant match that either.VISTA????????? vista 32 bit or 64????????but the other way is what, sure, guess.read the drivers at HP and try all there.for sound chips (aka audio)This HP computer is 11 years old. now. (2007)HP dropped most support on it this old, (SOP) one sound chip is Conexant AC -Link Audiolets say you said (service tag) RV214UA#ABAand you said VISTA> what works there.the secret is deep, lacking full spec, from HP.finding Conexant drivers is not easy, lots of hits all virus sites now.lets first look .does device manager show it as bad.CP+DM see sound there. is it red, yellow or Unknown marked.go to CP again control panelclick sound is the Conexant still there.the window for sound has a speaker is it selected?select speaker then properties lower right.then pick enhancementshit checkmark, disable all sound effectsclick tab levels, turn up volume.can you do all that, i bet not, its got bad drivers for this chipVISTA btw is dead so asking MS to update driver is dream of dreams, hopeless, now and for sure forward.you dont have the HP install disks so that source too is missing.,leaving you , VISTA and MS and HP and conexant in the lurch.if microsoft was not dead and your internet was alive (is it)the remove the driver, and reload, it under device manager.it then magically PnP reloads from MS but not if the MS driver servers are off line as they sure are. (1/2 or all) (ms secret this is)Hard this is,::::, 1ST OFF, is HP ended support,ON YOUR PC NOW.2nd VISTA support has ended at MS. (double dead)3rd factor (bad) IS Conexant maker of chip and their Driver. IS DEAD. TRIPLE DEAD.SHORT WHY>?synaptics Bought out Conexant in 2017, and shows no support NOW. FOR THAT. the Snaptics web site lists nothing on the words driver or conexant. zero support, but do call them,,,? SO that ends that foray. leaving all those malwares sites offering this driver, only. ? many we can find it this magical way. the FAMOUS DRIVER PACKS site. (all safe ask) the one place on earth with no malware is here.this is the vista set 32bit only 64 is on other pagethere are 15 drivers for Conexant. there. get them try them.end storyhttp://driverpacks.net/driverpacks/windows/7/x86/audio/11.11

There should be a button on your keyboard labeled "PrtScn". It stand for "Print Screen". This will copy an image of your screen. Simply open Microsoft Paint or a similar software and select paste. Your screen shot should appear in your chosen software.

NO PC stated (model name and full number) NO OS stated, is this XP? must we beg you to get hard key facts like this>? what are you attempting, ? the Finger print reader has many features, which one are you attempting? yes, it can work but only works on matching PC and matching OS. the HP pages there warn you,.it only works on the OS sold with PC. (eg vista or w7) HP web site on your PC is clear, ever look there? my HP 8540w , works perfectly with W7 but not w10 ! i can not use the reader nor the security package, ever. But w10 is happy there , FP reader stuff removed. HP will not revise these drivers and apps for W10 ever. see my point? In my example case. there are 2 parts, the FP reader, driver. and the security package ( vastly huge and complex !) i say why use it at all? do you have secrets on your PC? (you 007 agent?) 008? or your soon to be published book ? (huge value) or engineering work/ cad/cam, etc. or valuable art, (or music composer) or you are CEO or FCO with sensitive data? (accountant?) if no, then avoid that. The reader is safe but not the security HP applications: look in the registry at all that complexity, and risk for that. you can use the reader to block BIOS boots. dead. block the windows, login page. or block specific apps, or all 3. is say don't do it, at all. But all that works on mine 100% on w7 only. it does work but is still risky. other apps do not like it , etc.