20 Most Recent True 23 cu. ft. / 651 liter Commercial Freezer GDM-23F Questions & Answers

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True Freezer- The 5 amp circuit breaker trips when the light on

I believe that breaker is actually for door frame heaters. Most true freezers have a resettable breaker for the door perimeter heaters only.
3/4/2013 4:53:10 AM • True 23 cu. ft.... • Answered on Mar 04, 2013
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The fan on my true

Are you talking about the fan inside the freezer? If yes, check the following items. The door has a switch that turns the lights off when the door closes, it also turns the fan off when you open the door. If it isn't working right the fan won't come on. There is also a round temperature senser on the coil inside the freezer called a "clickson" that keeps the fan from coming on until the coils are below 20 degrees, it may be bad. If you are low on freon, your coils may not be getting cold enough to trip the clickson. Feel of the small copper line going from the compressor to the coils on the outside of the freezer. It should be almost hot enough to burn your skin if you have enough freon. One other thing to check is the defrost timer. It is a box about 4 inches wide and 8 inches tall with a door on the front of it. Check the connections inside to be sure you are getting power through to the fan. Let me know how it turns out.
10/7/2010 4:10:04 PM • True 23 cu. ft.... • Answered on Oct 07, 2010
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My freezer does not work all of the time. I HAVE

The first thing to check is the condenser coil at the bottom of the freezer. Take the slatted front cover off at the bottom where the compressor is located. You will see the conderser coils. This looks like a radiator with aluminum fins, about 16 by 16 inches square. Be sure the coils are clean. Since the compressor is close to the floor it pulls a lot of dust into the coils. You may need to take a long stiff bristle brush to get as much dust as possible off the coils. If this is stopped up, the unit will definately overheat very quickly. While you are down there make sure the fan behind the coils is running. There are several reasons the fan might stop running. The motor can burn out, something can impede the fan blades such as paper, or sometimes rodents. If the fan isn't running the compressor will overheat and shut off. Once you check these basic things, you may then have to address the problem of dissapating the heat. The answer to your question is yes, it will shut down if it gets too hot. You need plenty of air space behind and over the unit in your situation. The air needs to flow into the front bottom section of this unit and flow freely out the back. All commercial refrigeration is designed to operate in 75 degree areas. As your room temperature increases the efficiency of the freezer will decrease. It is not uncommon to find these units in kitchens where the temperature is 85 even 90 degrees. They will continue to work, but will probably run all the time. I would think if you could get 3 to 4 inches of space at the back of the unit and the two feet above the unit with clean coils and properly running fans, you should get better results. You MUST have free flowing air to keep the unit running. The ideal situation is to have the air flow directly through from front to the back of the compressor compartment. In your case, you may have to move the freezer away from the back wall and allow the air to flow up the back of the freezer and out over the top into the room. 2 inch holes are not enough.
9/23/2010 2:33:53 PM • True 23 cu. ft.... • Answered on Sep 23, 2010
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Light removal

get a screw driver and loose the light holder and replace it a new one bought .
5/3/2010 5:47:19 PM • True 23 cu. ft.... • Answered on May 03, 2010
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Has power no fan not cooling.tuet23f freezer

http://frigidaireservicetips.com/pdfs/469_7.pdf
Above is a service manual,training actually, this is what engineers use to troubleshoot and repair.

http://www.retrevo.com/support/True-T-23F-2-Freezers-manual/id/6682dj379/t/2/
Actual manuals above, get both...at that site above.
http://www.acmehowto.com/howto/appliance/freezer/freezer.php
Above how to fix a freezer, tutorial.
OK please use these resources to troubleshoot and repair your freezer. I am sure with all this info you will soon have it repaired. Be careful.
With NO Power NO Fan, it is obviously something to do with the power in, start at the mains Input connections, and work backwards to controller.


4/26/2010 10:48:43 PM • True 23 cu. ft.... • Answered on Apr 26, 2010
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Lights wont come on in the cooler

underneath the unit in the metal box there is a ballast for the lights check it to see if it is getting power and or producing power to the bulbs
1/6/2010 5:03:33 PM • True 23 cu. ft.... • Answered on Jan 06, 2010
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Kenmore commercial upright freezer not sealing well - thawing

If the door seal does not seal completely, replace it. This is very important for freezers.
Contact Rick at Restaurant Parts and More.
\1-888-814-1110. He can most likely get what you need. Just have model and serial numbers and he'll do the rest.
Home Depot and Lowes is a definite no.
4/8/2009 1:08:37 AM • True 23 cu. ft.... • Answered on Apr 08, 2009
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True T-49F 55? 2 Door Solid Reach In Freezer. How to solve error code E1 on freezer Tru T49f?

Question edited for clarity. Question moved to maker category. Thermostat Probe Error

E1 error on a true freezer. True Freezer, 5yrs. Just

JustAnswer https://www.justanswer.com > Appliance Repair Mar 6, 2022 - Ok. The E1 error code indicates a thermostat probe failure. 1 answer · Top answer: Hi, welcome to JustAnswer. My name is***** am a ticketed HVAC and refrigeration technician with ...

True Refrigeration Troubleshooting

Parts Town https://www.partstown.com > resource-center > guides P1 Alarm/ E1 Code. What does it mean? - This indicates a thermostat probe failure. "P1" displays on units with Dixell electronic controls. "E1" . ..
4/12/2024 3:24:01 PM • True Freezers • Answered on Apr 12, 2024
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True T-23F Single door freezer. My freezer isn't running?

Question edited for clarity and better English. Low on Refrigerant Gas. You need a refrigeration engineer.
10/12/2023 3:39:09 AM • True Freezers • Answered on Oct 12, 2023
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True T-49F 55", 2 Door Solid, Reach In Freezer. It sounds like it is one but it is not getting even cool? True Freezer.

Question edited for a lot more clarity. Question moved to True Freezer category. You need a refrigeration engineer. It sounds like is has a leak and needs topping up with refrigerant gas. Things that also need checking, circulation fan working and that the defrost timer and defrost heater, and electronic thermostat are working correctly. Refrigeration is not a handyman job. ..
4/14/2023 4:33:18 AM • True Freezers • Answered on Apr 14, 2023
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My true freezer will not freeze...everything turns on but tye fan inside....please help!!!

Your fan it's either defective, Or your unit is frozen up and the fan is stuck in ice. Unplug it defrost it take off the panels and see if the motor's any good .
6/2/2022 5:08:58 AM • True Freezers • Answered on Jun 02, 2022
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No door heat

The Mulluen heaters will be Built into the frame not in the door.
1/10/2022 5:01:22 PM • True Freezers • Answered on Jan 10, 2022
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I have true freezer t-19 that's not getting cold.it turns on but that's about it

we are not freezer repair tech , call one local to you
5/31/2021 9:44:39 AM • True Freezers • Answered on May 31, 2021
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On freezer True T-23, the compressor works around 5 minutes and turn off for around 5-6 minutes and start again for another 5 minutes. I need help

That is what it is supposed to do. It is called cycling and switches off when the set temperature is reached. It is a commercial freezer, so if the door opened and closed often, that is normal?Commercial freezers and fridges have an item called a 'Clixon' that cuts power in the case of the compressor overheating. When was the last time the fins on the compressor coils were cleaned? Could also be a bad door seal letting cold air escape. When you close a freezer door on a unit like that, it should be really hard to open straight afterward due to the suction. Could be a faulty thermostat. Turn the temperature to the warmest setting and see if it still does it? If it does, you need a new thermostat.I just retired after 52 years in catering.https://www.katom.com/598-T23F.html?gclid=CjwKCAiArbv_BRA8EiwAYGs23PKtEzF60_OMVNpHXBlGjHQNdpp0pDZsu0G0lFLqVy2p4qIybG9n8xoCwEMQAvD_BwE..
1/1/2021 9:38:12 PM • True Freezers • Answered on Jan 01, 2021
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Why is jenn air jcd2389ge hot around front freezer door frame?

The heat at the opening of refrigerator is usually a sign the condenser coils are dirty. Check the condenser coils for a restriction underneath the unit. Dirty condenser coils will cause poor air flow over the coils and compressor. Poor air flow will cause a lot of problems, including overheating the compressor, the refrigerant and the copper lines. This will destroy your sealed system. The coils need cleaning at least once a year, more often if you have pets.
I couldn’t determine if your unit has an “energy saver” setting. If so, turn it on. Not all refrigerators have energy saver. This is on units with emilion heaters in the wall around the door gaskets. The heaters are to eliminate condensation around the door. Turning ON energy saver turns OFF those heaters. You should notice a change quickly if it’s the heater causing the heat, that is, if you have that model.
Cleaning the coils will need a day or two to allow things to cool down before you notice a change in the heat around the door.
7/29/2019 4:27:08 AM • True Freezers • Answered on Jul 29, 2019
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Can the temperature be adjusted on the true GDM-49F

https://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-GDM_iom.pdf Here is the site for the ops manual. should walk you thru how to do temp adjustments.
11/19/2018 11:10:04 PM • True Freezers • Answered on Nov 19, 2018
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True 49f fans stopped running. Compressor still runs. Fixes? Troubleshooting steps?

I am assuming you are relating to the evaporator fan(s) not running. If this is the case, some units have a 'Klixon" type thermostat in the evaporator so when the evaporator coil temp reaches a predetermined temperature, the fans come on. You may have a bad "Fan Delay" (Klixon) or the coil is not reaching the proper temp to activate it to turn on the fans. I would check the wiring diagram on the unit for this part to see if this unit has it in the system.
6/12/2018 12:18:22 AM • True Freezers • Answered on Jun 12, 2018
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