20 Most Recent Alps MD 5000 Thermal Printer - Page 4 Questions & Answers

You may need to clean the sensors - it sounds like it's not detecting the presence of any cartridges

Hello! can you help me please? My ALPS 5000 printer has been setting for about 3 yrs, I just install it in another computer but the paper will not feed in the printer, It's almost like something in there, but it's not.


Thank's

Yes.

On the Document/Quality tab, select "Print On Backside" in the Media Type box.

What does the printer monitor report the problem to be?

Unfortunately, this website is not a repair shop, but I'll give you what help I can....

Printhead problems are not repairable in the US or Europe any longer. You best bet is to upgrade to an MD-5500, which you can find here: http://www.alps-supplies.com

Sounds like you have a problem with the anti-curl motor.

To confirm, you will need to print a test page from a computer that has the Alps drivers loaded (Not the drivers that Microsoft ship with XP, as the Alps drivers have a printer monitor that will inform you of any problems that the printer encounters, the Microsoft drivers do not). You can get them by joining the alps and alpsdecal groups at http://groups.yahoo.com. They are in the Files section of one of the groups.

Assuming you are using Alps drivers, and not the Microsoft drivers that are loaded by XP, you can disable the anti-curl function by the following process:

1. Click File->Print
2. Click the Properties button in the dialogue that opens.
3. Check the checkbox labelled "Print on backside" in the Media Type box of the properties dialogue.

Sounds like you have a problem with the anti-curl motor.

Assuming you are using Alps drivers, and not the Microsoft drivers that are loaded by XP, you can disable it by the following process:

1. Click File->Print
2. Click the Properties button in the dialogue that opens.
3. Check the checkbox labelled "Print on backside" in the Media Type box of the properties dialogue.

If you are using the Microsoft driver (And it sounds like you are, as the Alps drivers have a printer monitor that will inform you of any problems that the printer encounters), you will need to download and install the Alps drivers. You can get them by joining the alps and alpsdecal groups at http://groups.yahoo.com. They are in the Files section of one of the groups.

You need to print it in spot colour mode.

Click Click File-> Print, and when the print dialogue pops up, click Properties. In the printer driver dialogue that opens select Spot Colour, click the Spot Colour button, select Finish (Glossy Finish) and print.

Join the alps and alpsdecal lists at http://groups.yahoo.com. The driver is in the files section of one of the groups.

You need to have the driver installed in order to see what error the printer is reporting.

Join the alps and alpsdecal groups at http://www.groups.yahoo.com. The drive is in the files section of one of the groups.

First of all, are you tring to just print gold foil, or a multicoloured image, including gold?

If it's just gold, ensure that on your artwork, everything to be printed is black. Click File -> Print, and click Properties.When the printer dialogue pops up, select Spot Colour, and click the Spot Colour button. Select Single Ink, and Select Gold Foil.

1. delete any MD5000 printer entries. *(I had no other printer entries defined)*
2. Use ADD/REMOVE programs to remove the driver.
3. Disconnect printer USB cable (one you bought on EBAY) My laptop has no Parallel port.
4. Reinstall Driver (I am using 2.2.4) specifying not to make it the default printer. For me the 2.2.4 install worked fine.
5. use the add a printer function to manually add the MD5000P. I pointed the install wizard to the 2.2.4 file created by the installation of the driver when it asked if I had a disk. for my computer that was:
C:\Documents and Settings\AMD64\My Documents\My Received Files\MDP224XP
5. after the printer definition was successful , I followed the steps from a
previous message in the ALPS group listed below listed below:

RIGHT CLICK MD5000P ICON, and open properties menu for said printer (this is the one you created manually)

click PORT TAB:

pick a USB port ( virtual printer port) from list *(the install set it to a
port of MD_LPT1 I selected USB001)*

DISABLE bi-directional support RADIO BUTTON,

click ADVANCED TAB:

click PRINT DIRECTLY TO PRINTER radio button,

OPEN PRINT PROCESSOR BUTTON on bottom of page,
from menu select ALMD224S (for print processor)
and DATA TYPE select RAW(FF AUTO).

I plugged the printer in a USB slot and printed test page and a color
photograph.

After this all worked I reset the USB port definition to reselect the bi-directional function. So I do run with the bi-directional mode

Note that Win XP itself will auto create a printer definition using a Microsoft driver "Alps MD-5000P (MS)" if you use this printer to print you will not get any of the ALPS functions.

But this seems to have worked for me.

I hope this helps you. I have only worked with an Alps MD5000 so I have not done this with any other model but the steps I think the steps could still apply because of windows requirements. I have not tried to install the driver on Vista so I do not know if it will work but it might.

Hope this helps.

If any of this is a problem you can contact me and hopefully we can work it out on the phone or chat or whatever

Good Luck

This happens alot, iteithermeans your inks running low, your inks too new, or its a low quality printer.
My suggestion would be to check your ink level, and if its fine, print out a few pages, then see if it helps.

try the settings for thick paper .(for anything more than 80grammes)

there are several troubleshooting steps you can try to reset it:

1. Check Power Connection: Ensure that the printer's power cable is securely plugged into both the printer and a working power outlet. You may also try using a different power outlet to verify that the issue is not related to the power source.
2. Check Power Adapter: If your printer uses an external power adapter, check its LED indicator (if present) to see if it's receiving power. If the LED is not lit, the power adapter might be faulty, and you may need to replace it.
3. Inspect Power Switch: Make sure the power switch on the printer is in the "ON" position. Sometimes, the switch might get accidentally toggled or stuck.
4. Test Different Power Cable: If you have access to another power cable compatible with your printer, try using it to eliminate the possibility of a faulty cable.
5. Clear Paper Jams: Check the printer for any paper jams or obstructions. A paper jam could prevent the printer from turning on.
6. Reset Printer's Internal Circuit: Some printers have an internal circuit or fuse that could trip in case of a power surge or other electrical issues. Locate the printer's user manual or contact the manufacturer to find out if your printer has such a feature and how to reset it.
7. Perform a Hard Reset: If none of the above steps work, you can try performing a hard reset on the printer. To do this, unplug the printer from the power source and wait for about 10-15 minutes. Then, plug it back in and try turning it on again. This can sometimes clear any temporary issues

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