White Mountain F69206X 6 Quart Ice Cream Maker - Answered Questions & Fixed issues
Why won't the freezer freeze the ice cream? It
According to White Mountain, this happens because the ice brine gets too cold. The procedure they recommend is as follows:
After you put your cream can in the tub and attach your crank or motor, fill the tub with ice and run for two minutes to cool the cream can. Then, put two cups of rock salt on top of the ice and let it continue to crank. After the ice level has dropped 2-3 inches, put more ice on top and another two cups of rock salt and let it continue to crank until the ice cream is done.
Motor keeps stalling
This might be helpful.
http://home.hiwaay.net/~karthur/Freezer/White%20Mountain%20Motor%20Repair.html
Broken Gear
This might be helpful.
http://home.hiwaay.net/~karthur/Freezer/White%20Mountain%20Motor%20Repair.html
Tub center rusted out
Dawn, Try http://www.cottagecraftworks.com/ice-cream-frz-parts-white-mountain-freezer-tub-center-p-1613.html. There is a plastic center listed on their page.
Motor runs top turns but dasher does not turn
We have used White Mountain 6 quart freezers for over 20 years and have experienced this problem with 4 separate malfunctions causing it.
1. For some reason the square shaft at top of dasher does not penetrate far enough into the motor assembly. this allows the dasher to hang free while everything else seems to function properly. We learned that if you have everything ready and want to make sure the outer freezing doesn't occur, place a 3/8 inch slice of a potato over the male spindle in bottom of wooden bucket. This jacks the can up with the dasher inside and causes the shaft to go up into the motor and work.
2. Some cans had a female plate attached to the bottom on the outside to fit down over the male spindale in the wooden bucket. This plate has been known to become detached and lost allowing the can, dasher, and everything to drop down far enough to disengage the square shaft from the motor. The potato slice will usually resolve the problem.
3. A more permanant fix is to remove the male spindale from inside the bottom of the wooden bucket and place stainless steel washers under it to jack it up, and screw it back down with stainless screws.
4. Even if the entire male spindle becomes detached and lost from the bottom inside of the wooden bucket, we have found that a healthy potato slice works as a temporary fix. While the spindle is designed to keep the can centered in the wood tub, once the ice is placed around the can, it seems to stay centered and makes ice cream.
5. We think we have improved the situation on several occaisions by tightening the screws holding the wood scrapers to the metal dasher. We try to leave a little looseness in the screws--about 1/4 inch of free play. The scrapers are designed to pull out against the inside of the can as they turn and resistance to the mix occurs, but we think it is possible for them to be so loose that they get hung slightly away from the edge of the can and once freezing starts, it continues to multiply and creates a layer of insulation leaving the inside liquid.
6. At one point some of the lids were made of a very light aluminum type material. A tab on the inside of the rim of the lid was also light metal and attached in such a manner that they could become detached or distorted so that it failed to mate up with the tab inside the can. Current models have a heavy molded lid with the tab molded into it. We never had a problem with the molded lids, but practically all the light weight ones eventually failed. As the lid turns it's tab engages the tab inside the can and turns the can with the mix in it. If the tab becomes distorted or broken, the lid will turn normally and everything looks great, but the can of mix is standing still with no stirring. Therefore a film of freezing mix forms around the inside of the can.
7. Sorry about overloading you with information, but you probably can resolve your problem with one of these fixes.
The motor runs but it will not turn the dasher.
dasher is supposed to be statioary so it can scrape off the frozen mix as the cannister turns. That is the secret to mixing the frozen mix into the unfrozen part to thicken the mix in the can. It pushes the frozen part toward the middle as it scrapes it.
Motor does not stop
If you check the instructions that come with the white mountain ice cream maker, they talk about the problem of the custard not freezing in the center. It is because you have your salt to ice ratio out of whack. Too much salt causes a situation similar to your description. You want to shoot for 12 degrees and if you add too much salt, it goes lower than that.
There are copies of the original instructions online (usually in a pdf file format) that are worth looking for and reading. Rule of thumb 1 to 5 ratio of salt to ice.
New motor makes loud noise when operating
Use a food grade grease to lubricate the gears. The newer White Mountain freezers have Chinese made motor drives and are a piece of junk. Don't confuse the newer models with your old American built machines. If it's still under warranty contact the manufacturer for warranty repair. Read the most recent customer reviews for the 4 & 6 quart electric freezers on Amazon and other websites. You will see a rash of motor failures!
My barrel on my white mountian ice cream is
The wood will shrink when it is dry. It will swell up and close the seams if kept wet. Place the barrel in a container and fill with water inside and out to get the seams to swell and close before you use the freezer to make ice cream.
I can;t seem to get
Is your homemade ice cream soupy even though it's been in the freezer for hours? Before you dispose of your ice cream maker, you might want to troubleshoot and see if you can fix the problem yourself.
1.Use your cylinder bowl correctly. If the cylinder isn't handled properly, your ice cream won't set. Make sure it is dried completely after washing so ice doesn't form on the walls, make sure to leave it in the freezer overnight before making ice cream and don't leave the bowl out at room temperature before using.
2.Check your freezer door. If it isn't sealed properly, or if it's constantly being opened during the freezing process, your ice cream can't set properly.
3.Handle the ingredients correctly. Don't let the ingredients warm and don't overfill the bowl. Check the manufacturers recommendations for the maximum bowl capacity.
4.Clean and dry your machine thoroughly. Use a damp cloth on the motor assembly; never immerse. Make sure to wash the lid, blade and cylinder according to directions and make sure the cylinder is absolutely dry before freezing.
5.Contact the manufacturer's support site only after you have exhausted your options. They may walk you back through the steps you've already taken, but at best your problem will get fixed far more quickly because you eliminated the easy problems in advance.
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