20 Most Recent E-Machines emachines (emachinees) CD-ROM Drive Questions & Answers


do you have windows media to burn your cds?

E-Machines... | Answered on Apr 08, 2018


i had the same problem i solved mine by using a knife and using the tip of the blade to push up and pull out on the drive while it tries to open and drive opened with out a hitch.. it turned out to be a gear problem with the drive.

E-Machines... | Answered on Sep 11, 2016


Check that you have electrical power to the drive, i.e., push the button to open/close the tray.

Check that the "data" cable from the motherboard to the back of the drive is tightly-connected at both ends.

Or, spend $40, and buy a brand-new, CD/DVD, reader/writer, in order to replace the "dead" device.

E-Machines... | Answered on Aug 10, 2015


there is a little hole just below the tray. straighten a paper clip`and push it into the hole - not the headphone socket.

E-Machines... | Answered on Jun 02, 2015


If you can't get an external drive, then download a (free) program such as Daemon Tools to your desktop machine and make an "image" file of your Office CD on your desktop, then copy the image file (typically in .iso file format) to a USB drive, then download Daemon Tools to your netbook, plug in the USB drive with the .iso image file on it to your netbook, then use Daemon Tools to "mount" the iso image as a "virtual CD" drive and install Office that way. Sounds complicated but it's really not -- Google "Daemon Tools" to check out that program --

E-Machines... | Answered on Dec 01, 2014


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.

If this does not fix the problem it might be a registry problem

"you only need to do the following"

if you cant see your disk drive in windows explorer


Close all open programs
Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

if this fails to fix the problem It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

http://www.nextag.com/dvd-lens-cleaner/shop-html

http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm

E-Machines... | Answered on Mar 27, 2014


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.

If this does not fix the problem it might be a registry problem

"you only need to do the following"

if you cant see your disk drive in windows explorer


Close all open programs
Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

if this fails to fix the problem It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

http://www.nextag.com/dvd-lens-cleaner/shop-html

http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm
Also
There are several general categories of symptoms of CD/DVD drive malfunctioning from the drive not lighting up all the way to drives that burn, but with errors. You can diagnosis and repair your optical drive with simple fixes.

Restart your PC before checking or doing anything.
Sometimes simply restarting your PC will solve the problem.

If your drive doesn't appear in the "Computer" dialog or Explorer, press the "F5" key to refresh the list.

If that doesn't work, download and install a freeware program such as CDGone (aumha.org/downloads/cdgone.zip) to get the drive to reappear in the Device Manager or Explorer.

You should subsequently reinstall third party CD/DVD playing and burning software.
If your CD/DVD drive connects with an IDE ribbon cable, try each drive attached on the IDE ribbon separately.

If they do work separately, both drives probably have their jumpers set as master drives.
Make sure that one drive is set as the master drive and the other to the slave drive.

If the CD/DVD drive door won't open, determine whether the tray is obstructed.
Stick a straightened out paper clip in the little hole and try to push out the tray.

With a removable laptop drive, pull it out and shove it back in solidly.
Also clean the contacts of the drive with a pencil eraser.

With a drive installed in a desktop computer, unplug the machine and pull the data and power cables and then reseat them firmly, being sure to connect completely.

With a volt meter, test the power cable going to the drive.
It should have two wires with a 5 volt ~1 amp circuit and the other two with a 12 volt ~1 amp circuit.

From these tests, you can determine if the drive is mechanically and electrically sound and if the power supply needs replacement.

Note that there are usually several spare power supply drive leads which can be tested and used to replace a faulty one.

Purchase and use a CD lens cleaner or use a compressed air cleaner can.
If the drive doesn't light up when a CD/DVD is placed in it:

With removable laptop drive, pull it out and shove it back in solidly.
With removable laptop drive, clean the contacts of the drive with a pencil eraser.

With a desktop model, unplug the machine and pull the data and power cables and then firmly reseat them.

If the drive functions perfectly well without an indicator light, the drive light may be defective. Failure to light up may indicate a problem with the inner workings of the drive, such as a short in the drive motor, drive train, laser or another kind of electrical failure. In that case, you probably need to replace the drive.


If the drive initially lights and then "dies" after a disk is inserted and you keep receiving a message "Please Insert Disk," this may indicate a dirty laser lens.

Use a CD lens cleaner or a compressed air cleaner.
A drive light that is intermittent could indicate loose cables.

To verify, remove the cover of your computer and make sure the drive cables are firmly attached. If you have a laptop, a technician may need to take apart the machine to make sure the drive connections to the motherboard are secure.

Many laptops have modular CD/DVD drives that you can sometimes reseat by pulling them out and pushing them back in firmly.

With removable laptop drive, also clean the contacts of the drive with a pencil eraser.

If the CD/Drive Lights Up but Fails to Appear in the Device Manager:
Try right clicking on My Computer and choosing "Manage."

Click on Disk Management on the left hand side and then under the "Action" Menu choose "Rescan Disks."

Also go into the Device manager, click on the root of the tree or on any of the items and choose "Scan for hardware changes." *

A dying motherboard, for instance one that has a dead IDE channel, can cause this.
A way around is to buy a PCI IDE or SATA expansion card and hook your CD/DVD drives to that. *Viruses can also cause Device Manager disappearances.

Do a virus scan. *
Remove the upper and lower filters from the registry keys at:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/4D36E965-E325-11CE-BFC1-08002BE10318.

You may have to reinstall burning and viewing software.
If you use ITunes, remove the lower filter and set the upper filter to the value of "GEARAspiWDM" without the quotes. *

See the Additional Resources at the end of the this article and try the popular CDGONE patch. This removes the upper and lower filters and changes some additional keys.

Any third party burning and viewing applications may have to be re-installed.
Using search, find the afs.sys and/or afs2k.sys files.

Rename them with a "bak" or "old" extension.
These Oak Technologies cd driver files conflict with Windows cdrom.sys, the CD-ROM driver.

If the CD/DVD drive appears in the Device Manager but fails to appear in Explorer:
Remove the upper and lower filters from the registry key at:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/4D36E965-E325-11CE-BFC1-08002BE10318. You may have to reinstall the burning software.

If you use ITunes, remove the lower filter and set the upper filter to the value of "GEARAspiWDM" (without the quotes).

Look at the registry settings for the value "NoDrives" at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer.

If the values are anything other than zero, Group Policy may be hiding the drives.
You may have to ask your administrator to change things, but if it is a local machine not in a business setting, you can change Local Group Policy yourself by running gpedit.msc in the "Run" command in the "Start" menu.

In Device Manager, uninstall your CD/DVD drive and then have Windows rediscover the device by rescanning for hardware changes. In Device Manager also uninstall and reinstall the IDE port on which you drive is located.


http://aumha.org/downloads/cdgone.zip

E-Machines... | Answered on Mar 27, 2014


WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL.
http://www.kitchentablecomputers.com/static.php - rules

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.
If this does not fix the problem it might be a registry problem

"you only need to do the following"

if you cant see your disk drive in windows explorer


Close all open programs
Click on Start, Run, and typeregedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

E-Machines... | Answered on Mar 20, 2014


The small hole to put a pin or paperclip into is on the face of the DVD tray. It is there, look hard for it.

E-Machines... | Answered on Mar 10, 2014


If it is USB CD_Drive you can plug it in a USB port of the computer. You may have to install drivers, but usually Windows Update can download them from the Internet.

E-Machines... | Answered on Dec 10, 2013


The CD drive has a pinhole on the door/drawer. It should be located close to the button you press to open the drive. Straighten a paper clip and insert it in the pinhole, pressing gently. The drive should open, releasing the CD.

E-Machines... | Answered on Dec 10, 2013


Yes you have to reinstall Windows 7, because the operating system resides on the Hard Drive. You can certainly try using the product key under the laptop. I also believe that if you have the recovery media and want to reinstall on the SAME computer with a different hard drive it should work. It is possible that you will not have to register again.

E-Machines... | Answered on Dec 10, 2013


Should have a tiny hole you can put a paper clip in...Straighten out a paper clip and insert into hole while pushing the eject button

E-Machines... | Answered on Jun 22, 2013


There is a teeny hole on a front panel. Use a needle, paperclip or other object that can fit into the hole and gently push. That should open the door.
Hope that helps

E-Machines... | Answered on May 22, 2013

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