Top 20 Dell W3000 30 in. HD-Ready LCD Television - Page 3 Questions & Answers

hook another set of ext speakers to it. if no sound, its your audio bd not the speakers. hook ur dell speakers up to something else as well for verification.

go to the menu and try the plasma restoration first you should leave it untill is done, usually it takes a couple of hours, now if that doesn't solve you problem you have a bad screen dell plasma are famous for this,

ps: do not perform the plasma restoration frequently that should be done only once every 6 months you could damage the screen.


good luck


[email protected]

I was having the same problem. Try making sure Closed Caption is turned off. It is CC on the remote.

Don't buy Dell TV's. I have been fighting this problem for years.
A royal pain. Now there is no red in the picture. All blue and beige.

My solution? New TV and ABSOLUTELY NO DELL!!!

the DVI input must be HDCP compatible in order for HDMI to work. It's a DRM encryption protocol. Condolences. Blame hollywood for it. The monitor model is too old to have had HDCP support built in to the DVI input.

Its possible that the speakers that came with the TV aren't amplified. Do you have another set of speakers that are to test the audio output?

Firstly i would suggest you to perform Self-Test Feature Check (STFC)
Your LCD TV when used as a computer display through DVI and/or VGA connection provides a self-test feature that allows you to check whether your LCD TV is functioning properly. If your LCD TV and computer are properly connected but the LCD TV screen remains dark, run the LCD TV self-test by performing the following steps:

1. Turn off both your computer and the LCD TV.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital(white connector) and the Analog(blue connector) cables from the back of computer.
3. Turn on the LCD TV.
4. The floating 'Dell - self-test Feature Check' dialog box should appear on-screen (against a black background) if the LCD TV cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green and the self-test pattern will scroll through the screen continually

This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your LCD TV and reconnect the video cable; then turn on both your computer and the LCD TV.If your LCD TV screen remains blank after you use the previous procedure, check your video controller and computer system; your LCD TV is functioning properly.

OSD Warning Messages

A warning message may appear on the screen indicating that the LCD TV is out of sync range.
See Specifications for the Horizontal and Vertical frequency ranges addressable by this LCD TV. Recommended mode is 1280x 768 @ 60Hz.

_____________________________________________________
Thanks for using fixya technical support. You have a wonderful day

The logic board is bad on those units. There is a IC that needs to be replaced. We fix those boards at www.lcdrepair.us

Here is my suggestion.. sell it to me.. or I can ship you a new power board, a typical problem with these units. I have several power boards in stock (new). They are $129 each. If you are interested, email [email protected].

How old is your unit? Is it still under warranty?

If you provide the Dell Service Tag #, I can look up it's warranty and support status.

I BOUGHT A NEW TV.

http://support.dell.com/support/edocs/monitors/w3000/en/Trouble/TROUBLE.HTM

Try a signal booster

http://cgi.ebay.co.uk/TV-DIGITAL-FREEVIEW-SIGNAL-AERIAL-AMPLIFIER-BOOSTER_W0QQitemZ160223681947QQihZ006QQcategoryZ73383QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Afraid all the news will be bad. Sound like the panel has failed and no adjustmet will fix this. The panel must be replaced and being it's a Dell a huge brick wall comes up. Dell rarley stocks replacment parts after the production line ends, second they do not want to sell these and third they realy do not want you working on them. Here at my shop we have been in biz for 56 years have all the qualifications to be a warentee station for all the major products and have several tech degrees in computer, monitor and tv repair and we can not get them to couf up a part or even a part number for the product, afraid the only way this can be fixed is to send it to them

This may not be DVI issue.
I connected DVD player HDMI ----> DVI ( Dell W3000) LCD TV.
Later I found that Dell TV version of DVI does not support HDCP protocol ( High Definition Content Protection protocol). So I could not play HDMI to DVI movies from my DVD player instead I use Y Pb Pr -- this works ok.

Hope this helps... I am not use PS3 enforces HDCP - I assume Sony linked with Sony Pictures would enforce HDCP on HDMI cable.

Could be a hdcp issue. If the bluray player is High-bandwidth Digital Content Protection but the tv isnt then youll get no picture, can you connect via scart.
see here for info

http://en.wikipedia.org/wiki/HDCP

Had same problem as described by others, green light, audio, but no picture. Decided to look inside. Layed the TV face down on three textbooks (1 at top & 1 at left & Right) so that back (9 large screws & 2 small screws) could be removed along with stand. From the power supply (board that 110v AC plugs into) there is a cable connected to a circuit board on the left (again looking from the back of the TV) covered by metal shielding. Unplug this cable clean the male contacts with a miniture wire brush (bought mine at Home Depot) & plug the cable back into the socket. With rubber gloves (just to be safe) plug the AC cord into the back of the TV & wall and turn on your TV. The bulbs should activate in 7 - 8 seconds. Reassemble the back of the TV & install the stand. Enjoy your TV Doug

Try turning the master power on and off a few times. Give it a few secs inbetween power offs and that should work. It's worked for me. Sometimes it takes longer that other times to show a picture.

Yes, I believe it is a power supply issue.... Problem is, I can't locate one

none