20 Most Recent Vizio E500i-B1 50-Inch 1080p Smart LED HDTV - Page 6 Questions & Answers

Hi Tom, for the failure that you describe, it would seem that you were wrong with the LEDs of the backlighting of the screen or the power supply that supplies power
If you have technical knowledge, I send you the link so you can download the service manual
But, I sent you the link where you can download the user manual, where on your first page are the contacts of Technical Service of Vizio
I hope you find the information I provide useful and you can solve your concern
Greetings Franco Dosil

Hola Tom, por la falla que describes, parecer?a que tuvieras mal los Leds de la retroiluminacion de la pantalla o la fuente de alimentaci?n que le suministra energ?a
Si tienes conocimientos t?cnicos, te env?o el link para que puedas descargar el manual de servicio
Sino, te env?o el link donde puedes descargar el manual de usuario, donde en su primera pagina est?n los contactos de Servicio T?cnico de Vizio
Espero que te resulte ?til la informacion que te brindo y puedas resolver tu inquietud
Saludos Franco Dosil


Vizio Televison... | Answered on May 04, 2019

Hello, for the failure that you describe, you would have a problem in the power supply, more presissimely, the one that feeds the backlight, it would seem a false contact
If you have technical knowledge, you can try removing the back panel of your TV Vizio, access the power supply, download the high voltage capacitors and check that there are no loose or crystallized solders, review the solders that do not seem firm
But, take it to a specialized technical service
I hope you manage to solve the problem
Greetings Franco Dosil

Hola, por la falla que describes, tendr?as un problema en la fuente de alimentaci?n, mas precisamente, la que alimenta la retroiluminacion, parecer?a un falso contacto
Si tienes conocimientos t?cnicos, puedes probar sacar el panel posterior de tu TV Vizio, acceder a la fuente de alimentaci?n, descargar los capacitores de alta tensi?n y revisar que no haya soldaduras flojas o cristalizadas, repasa las soldaduras que no parezcan firmes
Sino, ll?valo a un servicio t?cnico especializado
Espero logres resolver el inconveniente
Saludos Franco Dosil

Vizio Televison... | Answered on May 04, 2019

Has it ever powered on? If so, couple of ideas. Battety in remote is dead (or remote has failed). Test by hitting to power button on the top of the sound bar. Power on back of unit.
Test remote by pointing output into cell phone camera. (Remotes use infrared beam visible in cell phone camera as bright flash).

Other possibility is wall receptacle is dead. Test with another cord connected device.

Vizio Televison... | Answered on May 04, 2019

Once connected go into audio set up and activate external sound and turn off speakers

Vizio Televison... | Answered on May 04, 2019

This is ducking bullship! So my TV is locked into wide mode when using any HDMI connection meaning my PlayStation and firestick are always cut off. Makes navigating the menu nearly impossible and watching always with picture cut off. It is a pretty old VIZIO model though. Think it’s time to take it to the desert and plug some .44 mag rounds into it.

Vizio Televison... | Answered on May 03, 2019

Google composite to HDMI Converter.
About 25,600,000 results (0.80 seconds)

Misott RCA Composite CVBS AV to HDMI Scaler Converter Adapter available at Amazon $16.00
cable are not included but you can buy them at Amazon . Have you priced a new player? it would be a better choice. Your player is at best $15.00 if you sold on eBay and paid shipping. Net result about $7-8 dollars.

Vizio Televison... | Answered on Apr 30, 2019

Have you checked your batteries in the remote? It is also possible to have either a bad switch in the remote or bad remote. If that is ruled out, then it has to be in the Vizio.

Vizio Televison... | Answered on Apr 24, 2019

Try reading the Manual:


Vizio Televison... | Answered on Apr 23, 2019

Possible backlight driver board , check with flash light at back preferably thus opening somewhere to see if there is a pic but you can't see without backlight . Failures usually caused by led failures putting to much stress on backlight output.

Vizio Televison... | Answered on Apr 23, 2019

If you are using an Antenna, Coaxial cable from the wall or a cable/satellite box connected to the TV with a coaxial cable, you will need to do the following steps:
1. Press the INPUT button on your VIZIO remote to view your current input source. Ensure that the TV input is the input that is selected.
2. If the TV input is not selected, press the INPUT button on the remote until the TV or DTV input option is selected.
3. Press the Menu button on your VIZIO remote and select CHANNELS.
4. Select the option that says FIND CHANNELS.
5. Once the scan is completed it will say DONE. Press the OK button on the remote once. This will go back to the channels menu and then you can press the EXIT button to leave the menu.
6. Use the VIZIO remote to change your channels

Vizio Televison... | Answered on Apr 23, 2019

It may be a faulty component on the power supply board. Check the electrolytic capacitors on the power supply to see if any have domed/bulging tops.
Examples here:

Vizio Televison... | Answered on Apr 16, 2019


Vizio Televison... | Answered on Apr 06, 2019

Try using code search on your Vizio URC to find something that works. If a search through all codes stored in the URC fails, try a different one.

Vizio Televison... | Answered on Apr 06, 2019

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