20 Most Recent Amazon Fire TV Stick - Page 8 Questions & Answers

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How do i upgrade soft wear to my amazon fire tv stick

URL for software updates and instructions Should also be in your user's manual. http://www.amazon.com/gp/help/customer/display.html/ref=ya_kindle_sb_swupdates?nodeId=200529680 Ron Harvey If you need further help, I’m available over the phone at https://www.6ya.com/expert/ron_a476a70a75690d24
6/24/2015 11:00:15 PM • Amazon Fire TV... • Answered on Jun 24, 2015
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Why does it keep disconnecting from my wireless net work

That could happen with wrong settings in your router. Set them up to default values
6/10/2015 11:47:45 PM • Amazon Fire TV... • Answered on Jun 10, 2015
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Voice is not in sink

Easy solution is to press ok on remote when viewing any program.this will bring up the menu bar at bottom of screen then you scroll over to the right until you come to audio.in the drop down menu is advance and retard for audio sync which you can adjust using remote until it syncs on screen video.then click back out to full screen.
6/8/2015 3:38:31 PM • Amazon Fire TV... • Answered on Jun 08, 2015
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How do I fix it?

You can actually save the zip file from a computer or laptop if you can locate the zip via internet.then store it onto micro sd and then point from the file manager to its location.sounds like you do have a configuration problem within the fire stick.i have tried 14.2 with issues and reverted back to 14.0 which runs absolutely fine.when you have installed all the addons you want go into the program to find totalinstaller or whichever maintenance program you have and delete all the packages as these are really temp files from installs which are not necessary.delete cache again using zero config makes the CPU work harder in some cases.also worth hunting for the kodi location on the stick which may be hidden..you can reveal hidden files locate the kodi main folder ...data...and empty or delete cache files that refuse to move by conventional means..good luck.ps have you not tried the latest tv addon pack... tvmc.... which is less intensive with most of the usual addons preinstalled.
6/7/2015 4:48:15 PM • Amazon Fire TV... • Answered on Jun 07, 2015
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We do not know our password for netgear using the new amazon fire tv stick we just purchased from you

If you are referring to your router, is it from your Internet service provider (ISP)? If so, you can call them. If not from them and you bought it from a retail outlet, you can... 1. open your web browser like IExplorer. 2. in the address bar (Where you type in the URL (web address like www.?) type your router's IP address example:192.168.1.1 and enter the user name and password to access the router. Or 3. Press and hold the reset button on the router and start from scratch using the router's setup wizzard making a new password. 4. Using a button located on your router use the router to give permission to allow the device to access it. NOTE: you can go on D-LINK's web site and download the users manual and/or software for your router. If you need further help, I’m available over the phone at https://www.6ya.com/expert/ron_a476a70a75690d24
6/2/2015 8:01:28 PM • Amazon Fire TV... • Answered on Jun 02, 2015
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We do not know our password for netgear using the the new amazon fire tv stick we just purchased from you

Amazon would not have your password for your router. The password needed is the same one you use when you connect a laptop or other wireless device to your home network. Do you have that?
6/2/2015 6:19:42 PM • Amazon Fire TV... • Answered on Jun 02, 2015
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How do I activate Netflix free trial

go to netflix on the computer and sign up
6/1/2015 7:51:01 PM • Amazon Fire TV... • Answered on Jun 01, 2015
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How do I actvatethis on my TV

Please tell us what do you want to activate on your TV
5/31/2015 9:25:23 PM • Amazon Fire TV... • Answered on May 31, 2015
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Will not connect with BT hub type 5

https://s3-us-west-2.amazonaws.com/customerdocumentation/Fire+TV+Stick+User+Guide.pdf Page 35 You may need to assign an ip address to the firestick and a Wep or WPA password that the Bt hub is requiring. http://bt.custhelp.com/app/answers/detail/a_id/11383/c/346,1887 If you decide to go with a static ip address for the stick make sure it is not leased out and assigned by the bt hub DCHP server
5/29/2015 1:42:34 PM • Amazon Fire TV... • Answered on May 29, 2015
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Picture keeps jumping every 5 seconds - how can I fox it?

Possible a Hardware related acceleration issue ...if you are trying to watch 1080 p then the buffer on the stick is not able to refresh each frame rate successfully.due to low ram....try choosing 720 instead.check hardware acceleration is ticked in its menu. test the stick by switching hdmi slots too and reinserting if you only have one slot .i run a smart box and this eventually flickers with 1080 p yet it has 2gb ram.hope this helps.restarting usually helps.
5/4/2015 12:58:05 PM • Amazon Fire TV... • Answered on May 04, 2015
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My connection keep failing my password is correct.they are asking for my ip address where do i find that,

dont give anyone your ip adress,contact your internet provider to fix problem,if you are using someone elses wifi you will have that problem,use your own
4/26/2015 11:44:46 PM • Amazon Fire TV... • Answered on Apr 26, 2015
tip

Amazon fire stick reset

make sure that your wifi is a good signal,if you are using a lower tier internet service then it wont work,call your internet provider and verify that your internet is sufficient,also use 5ghz wifi,not 2.8ghz. if this doesnt work for connecting then, reset this way, straight from amazon,reset firestick, Please unplug the Fire TV stick from power source and then plug it again after 5 seconds. Once the Fire TV stick is back on, please take batteries out of the remote and re-insert ----------------------------------------------- also,xfinity remote controls work with firestik tv in place of the original remote,program it for a vizio tv and forget the original remote!
on Apr 03, 2015 • Amazon Fire TV Stick
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Showing strong signal strength, but connecting with problems

it is your internet,you need a better internet,not signal but faster and more data,you cant use a hotspot,only wireless home signals,if still having problems,contact your internetprovider
4/3/2015 2:11:42 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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I can not activate my device

go to amazon and add it to your acct,then plug into tv and power
4/3/2015 2:09:19 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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Says unauthorized how do I fix

you need an amazon acct and you need to register the firestick to your acct,if it is registered to someone else it will only work for them and they will need to remove it from their acct
4/3/2015 1:48:26 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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Why won't it connect to my xfinity network

type in your password to xfinity in order to connect
4/3/2015 1:46:42 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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Will not connect to tv do you have to disconnect cable to get menu screen on fire stick

plug stick into hdmi on tv,tune tv to hdmi 1 or 2,plug power cord into stick and outlet,push center button for 5 seconds
4/3/2015 1:43:50 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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I have been on here all night and i still can,t get netflix

download the netflix app,enter your credit card info to buy netflix service,,it should work,also, make sure that your wifi is a good signal,if you are using a lower tier internet service then it wont work,call your internet provider and verify that your internet is sufficient,also use 5ghz wifi,not 2.8ghz. if this doesnt work for connecting then, reset this way, straight from amazon,reset firestick, Please unplug the Fire TV stick from power source and then plug it again after 5 seconds. Once the Fire TV stick is back on, please take batteries out of the remote and re-insert
4/3/2015 1:40:34 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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The only thing i get is connect to your network how do i proceed

you need to type the password to your wifi,just like if it was a computer.
4/3/2015 1:38:44 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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The tv show or movie loads in Amazon, Netflix, Acorn, etc... I can see it but then it won't play. I can forward it but it still won't play.

make sure that your wifi is a good signal,if you are using a lower tier internet service then it wont work,call your internet provider and verify that your internet is sufficient,also use 5ghz wifi,not 2.8ghz. if this doesnt work for connecting then, reset this way, straight from amazon,reset firestick, Please unplug the Fire TV stick from power source and then plug it again after 5 seconds. Once the Fire TV stick is back on, please take batteries out of the remote and re-insert
4/3/2015 1:36:54 PM • Amazon Fire TV... • Answered on Apr 03, 2015
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