20 Most Recent Janome Memory Craft MC300E Embroidery-Only Machine By The Each - Page 3 Questions & Answers


Try taking the bobbin out and see if the machine will turn by hand movements using the flywheel or running the motor, you will feel and resistance if there is any but do not force the machine! if the machine turns without getting stuck then try a different bobbin as this might indicate a problem with the bobbin. I am also assuming you have placed the bobbin facing the correct way meaning the thread which is an easy mistake to make. Next, try eliminating different parts of the machine like turning it on different settings or without a needle, open the front part of the machine where you would normally replace the light bulb and watch as you hand turn the machine for any knocks or places of resistance, also unscrew the very backplate at the flywheel as the machine is usually connected by a rubber belt going from the motor to the machine and check that it is not caught up or broken. On older machines that did not have an onboard computer made it more easy to solve problems because if there is a problem the machine wouldn't just shut down, So elimination should solve the issues.

Janome Sewing... | Answered on Apr 03, 2019


Likely you will find it has an elastomeric connector between the LCD and its circuit board that has failed. If you have experience with this type of connector it can be replaced IF a suitable connector can be found. So not likely a DIY repair.

Janome Sewing... | Answered on Mar 30, 2019


I have the 8200. It’s because of fluff/thread caught in the cogs that drive the thread cutter. If you slide off your accessory tray, take off your needle plate and from the rear of free arm section remove the 2 screws there (see photo) The plastic top cover will I click and lift/slide off (gently). If you look from the end under the metal plate you can see 2 plastic cogs (wish I’d taken a photo) - the smaller black one will be jammed with fluff or thread. I turned if gently with my screw driver and brushed and scrubbed with a pipe cleaner every time I turned it. Lots of fluff came out. Plugged it in and turned it on .. it worked as normal. Good luck.
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Janome Sewing... | Answered on Mar 29, 2019


Usually because it needs cleaning, lubricating and the timing redone. Take it for professional service.

Janome Sewing... | Answered on Mar 25, 2019


"The Freemotion Quilting feet are available in two styles; Open Toe and Closed Toe. Open Toe Foot for general use and extra visibility, and the Closed Toe Foot for general use with lace and catchable fabrics. The feet are available for high shank and low shank machines.'
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Janome Sewing... | Answered on Mar 25, 2019


The Janome 6019QC has the reverse stitch button to the right of the threading path below the thread tension dial. The thread tension dial is under the top cover but the two points help triangulate the button. The reverse stitch button is shown as item 27 on the first illustration of the parts of the sewing machine in the manual (page 2 of the manual, page 4 of the PDF). Janome has the manual on the retired machine page: https://www.janome.com/support/retired-machine-manuals/ . The manual is in the right-hand column under the Other Machines heading. The current link to the manual is https://www.janome.com/siteassets/support/manuals/retired/other-models/inst-book-6019qc.pdf .

I hope this helps.

Cindy Wells

Janome Sewing... | Answered on Mar 21, 2019


Go to Yahoo or Google and type the name, model, and serial number and manual. You should get a list and you can copy it and print.

Janome Sewing... | Answered on Mar 17, 2019


Janome has the manual for the Memory Craft 7500 on their retired machines support page: https://www.janome.com/support/retired-machine-manuals/ . Look under the Computer Models in the left-hand column. The Memory Craft 7500 is near the bottom of the list. The current link to the manual is https://www.janome.com/siteassets/support/manuals/retired/computer/inst-book-mc7500-en.pdf . You can also find the manual at ManualsLib: https://www.manualslib.com/manual/866820/Janome-Memory-Craft-7500.html . Some sewing machine parts shops online will sell you a PDF or printed copy of the manual. (One shop with the manual is https://www.sewingpartsonline.com/instruction-manual-janome-mc7500.aspx? .)

I hope this helps.

Cindy Wells

Janome Sewing... | Answered on Mar 11, 2019


Make certain that your fabric is the same level and thickness all over and that there are no folds or creases anywhere on top or bottom.
If this continues you should have a technician look it over.

Janome Sewing... | Answered on Mar 06, 2019


See "Z". Apparently there are two spaces with Z.

Janome Sewing... | Answered on Mar 04, 2019

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