20 Most Recent Panasonic KX-TGEA20 Additional Digital Cordless Handset Questions & Answers

Question edited for clarity. Question moved from Misc. You pressed the MUTE button.

I assumed when you say all phones are operating means there's power and are charging. 1. There could be some phones that are loading the Tel line. Disconnect all phones and plug it one by one while checking the dial tone. If all phones gives busy tone, there coulb be a problem in the Trunk line or the Tel Company line. 2. There could be a short or resistance in the line. Check the connection in junction box between your house and the Tel Company cable. 3. If you have an analog Tel set, you can check the dial tone directly from Tel Company cable that comes in to your house. I hope this helps. Best Regards.

My phone is from the same Panasonic line. Since you can call out it seems to me that it is the phone company's error message.. "All circuits are busy" and "this number is no longer in service" are telephone company error messages. Did you have this problem with other phones? Maybe you can take the phone to a friend's for family's home and try it there. If the phone is okay, call Telus back and let them know that the phone tested okay and ask what they are going to do to fix the problem. Seems to me that their circuits are overloaded and they are blaming your phone because it is something they can't repair. Only fixed by them spending $$ to increase/ expand band width.

Read your user's manual. Don't have one? download it: ftp://ftp.panasonic.com/telephone/im/kx-tgea20_kx-tgha20_im.pdf

It sounds like the phone system base station is burned out.

Press the mute button to turn mute off.

I don't think that is possible on that model of phone. This is a phone with only the basic features and a fixed ringtone.

See Section 6 (Troubleshooting) Section of Service Manual and Page 118 for remedial action. Troubleshooting Guide; User Recoverable Errors - Panasonic KX-FLB852CX Service Manual [Page 81] ' ManualsLib

What did you dial when checking voice mail?

Panasonic has the manual for the KX-TGD530 cordless phone system with digital answering machine here: https://help.na.panasonic.com/telephones-fax/telephones/kx-tgd530/ . Note: the manual covers several models, including some without the answering machine feature. The current link to the manual is https://help.na.panasonic.com/wp-content/uploads/2023/02/KXTG3712_TG372x_TG373x_TG732SK_TG733SK_TG734SK_TGD43x_TGD51x_TGD53x_PNQX8349YA_ENG_ESP.pdf . I hope this helps. Cindy Wells

Refer to section 4 (Troubleshooting) page 123 of user manual bd33f39d-c9ba-4150-b610-a50b9a86e114.pdf (teledynamics.com)

Refer to Page 27 of user manual of your speaker system (Panasonic Sc Htb350 Owner S Manual (usermanual.wiki)) Follow the procedure given. I hope your issue will be resolved.

It sounds like Forwarding may be set to that extension? https://www.manuals.ca/panasonic/kx-dt543/manual?p=10 ..

You can download the manual and "File/Save As" to your Documents folder from here (under "Resources")...

The "CO Not Assigned" error on your Panasonic KX-T7433 handset indicates that the Central Office (CO) line has not been properly assigned to the handset. Since you've mentioned that other handsets in your office can connect to CO-01 without any issues, the problem seems to be specific to certain handsets. Here are a few steps you can take to troubleshoot and potentially resolve this issue:

1. Restart the Handset: Sometimes, a simple restart can resolve temporary glitches. Try unplugging the handset's power cord for a few seconds and then plugging it back in.
2. Check CO Assignment: Double-check the CO assignment settings on the problematic handsets. Make sure that the CO-01 line is correctly assigned to those handsets. Follow these steps:
   • Press the "Program" button on the handset.
   • Dial 1 (CO Line Access).
   • Dial the line number you want to assign (in your case, 01).
   • Press the "Auto Dial/Store" button to save the assignment.
   • Hang up the handset.
3. Reset the Handset: If reassignment doesn't work, you can try resetting the handset to its default settings. Keep in mind that this will erase any customized settings on the handset. To perform a reset:
   • Make sure the handset is not in use.
   • Press and hold the "Program" button while you reconnect the power cord.
   • Keep holding the "Program" button until the handset displays "Initializing..." and then release the button.
   • The handset will restart and return to its default settings. You'll need to reconfigure any personalized settings afterward.
4. Firmware Update: Check if there are any firmware updates available for the Panasonic KX-T7433 system. Outdated firmware can sometimes cause compatibility issues. Refer to the user manual or Panasonic's official website for instructions on updating the firmware.
5. Contact Panasonic Support: If none of the above steps resolve the issue, it might be best to contact Panasonic's customer support. They can provide specific guidance based on your model and system setup.
6. Physical Check: Ensure that the physical connections and cables related to the CO-01 line are secure and functioning properly. A loose connection could lead to communication problems.

Keep in mind that these steps are general suggestions and may need to be adjusted based on the specific model of your phone system and any unique configurations in your office. If you're not comfortable performing these steps yourself, it's recommended to seek assistance from a professional technician or the manufacturer's support team.