20 Most Recent Hisense 50 Class 1080p LED Smart HDTV - 1920 x 1080, 120Hz, 2000000:1 Dynamic, 4x HDMI, Built-in Wi-Fi 50K610GW-RB - 50K610GW-RB - Page 2 Questions & Answers

Hello Ginnie, it may be that your remote control has the VOL-locked button and produces the fault, to test the batteries to the remote control and check if it continues to do so.
Another option may be that the VOL- control, on the TV, is locked or has some internal dirt and generates a false contact that could cause the failure
Check these points to see if you have problem solution
If not consult a specialized technical service
I hope I can solve the problem
Greetings Franco Dosil

Hola Ginnie, puede ser que su control remoto, tenga el bot?n de VOL- trabado y produzca la falla, para probar saque las pilas al control remoto y compruebe si lo sigue haciendo
Otra opci?n puede ser que el control de VOL- , en el televisor, se encuentre trabado o tenga alguna suciedad interna y genere como un falso contacto que pueda provocar la falla
Compruebe estos puntos a ver si tiene soluci?n del problema
Sino consulte a un servicio t?cnico especializado
Espero pueda resolver el problema
Saludos Franco Dosil

Hisense... | Answered 19 hours ago


Hisense... | Answered Yesterday

you can use channels change button or if it's a smart tv you get mouse button let me know i will help you just sent me email me at gsm.mohsan@gmail.com or whattsapp 00276097665

Hisense... | Answered on May 16, 2019

The power supply may be failing, recovering, then failing again.

Hisense... | Answered on May 15, 2019

kayo app is not available for you to download on any hisense tv. The preloaded app they provide is fixed on the software. In order you to have this app , you just need to buy any android tv box and download the Kayo on google play.

Hisense... | Answered on May 08, 2019

Hello Kenpappas, for what you describe, it would seem like a backlighting problem
questions if you can have a bad led ?, if many times a Led, is the one that proboca the failure
The correct solution from my point of view is, replace, all the Leds
As it is not practical to replace each led in the strips
It is more practical and simple, replace the full strips of leds
I send you a video, in which they show, the procedure of replacing the LED strips on a Hisense TV
I hope you can solve the problem
Greetings Franco Dosil

Hola Kenpappas, por lo que describes pareceria problema de retroiluminacion
preguntas si puedes tener un led mal?, si muchas veces un Led, es el que proboca la falla
La solucion correcta desde mi punto de vista es, reemplazar, todos los Leds
Como no es practico reemplazar cada led en las tiras
resulta mas practico y sencillo, reemplazar las tiras completas de leds
Te envio un video, en el cual muestran, el procedimiento de reemplazo de las tiras de Leds en un televisor Hisense
Espero que puedas resolver el problema
Saludos Franco Dosil

Hisense... | Answered on May 07, 2019

Hello William, for what you say, you have a problem in backlighting
It can be the source that feeds the LEDs or that the lighting LEDs are wrong
the solution, replace the led strips, that do not work,
Correct solution, change all the LED strips of the backlight
I send you a video where they show the procedure
I hope you can solve the problem
Greetings Franco Dosil

Hola William, por lo que cuentas, tienes un problema en la retroiluminacion
Puede ser la fuente que alimenta a los Leds o que los Leds de iluminaci?n est?n mal
la soluci?n, reemplazar las tiras de led, que no funcionen,
Soluci?n Correcta, cambiar todas las tiras de Leds de la retroiluminacion
Te env?o un v?deo donde muestran el procedimiento
Espero puedas resolver el problema
Saludos Franco Dosil

Hisense... | Answered on May 07, 2019

Assuming that power is connected, there is an issue with your compressor and/or Freon. If there is the proper amount of Freon in the system the compressor is supposed to compress it and make it cold. Feel the tubes. Are they cold? Can you hear the compressor kicking in? Is there a reset button on the compressor?

Hisense... | Answered on May 06, 2019

Hello Michelle, if the WIFI is the same one that you use in your house with the cell phone or the PC, search in these devices, in WIFI connections, properties, and there the WIFI password should appear
The other option is to factory reset the WIFI and configure it again
You can also contact your internet operator and ask for the password
I hope you serve my comments
Greetings Franco Dosil

Hola Michelle, si el WIFI es el mismo que utilizas en tu casa con el celular o la PC, busca en estos aparatos, en conexiones de WIFI, propiedades, y ah? debe aparecer la contrase?a de WIFI
La otra opci?n es resetear a modo de fabrica el WIFI y configurarlo nuevamente
Tambi?n puedes comunicarte con tu operador de Internet y pedirle la contrase?a
Espero te sirva mis comentarios
Saludos Franco Dosil

Hisense... | Answered on May 02, 2019

Use code search on your ONN URC to find something that works. If a search through all codes stored in the URC fails, try a different one.

Hisense... | Answered on May 02, 2019

- Make sure to check the batteries within your hisense remote.

- Attempt to reset your remote and reconnect it to the TV.

Hisense... | Answered on May 01, 2019

Not finding what you are looking for?
Hisense 50 Class 1080p LED Smart HDTV - 1920 x 1080, 120Hz, 2000000:1 Dynamic, 4x HDMI, Built-in Wi-Fi 50K610GW-RB - 50K610GW-RB Logo

24 questions posted

Ask a Question

Usually answered in minutes!

Top Hisense Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76046 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1691 Answers


Level 2 Expert

224 Answers

Are you a Hisense Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Hisense Televison & Video

  • Hisense Televison & Video

Most Popular Question

new 50 hisense tv unable use hdmi

  • Televison & Video