Turn the power off and unplug the machine for 60 seconds. Plug the machine back in and turn power on. Repeat this process up to 3 times until the F4 error code has cleared.
The video below shows how to correctly carry out the simple monthly or pre-storage cleaning process for your Dyson AM10 Hygienic Mist humidifier.
Cleaning procedures must be routinely followed to ensure that the humidifier continues to operate efficiently. Cleaning regimes are designed to help prevent the build up of scale within the machine, which will be more prominent in hard water areas. Failure to adhere to the cleaning regimes may invalidate the warranty.
Please note we recommend unplugging the machine for at least 10 minutes prior to any user maintenance or cleaning as some components may become hot during normal use.
Do not allow the machine to run in humidifier mode without water in the tank.
Other cleaning solutions are available. Please check these are suitable for use with plastics and then use in accordance with manufacturer's instructions. Examples of other suitable cleaning materials are descalers, foam soaps without an antibacterial agent, and vinegar.
NB: Some cleaning chemicals are harmful to the machine and should not be used. Use of these will invalidate your guarantee. Do not use: Alcohol and strong acid mixes, solvent (acetone) and oil based products, alkali bleach mixes, air fresheners, aroma oils, scented oils, hot water, brushes, abrasive materials, etc. Please do not put in a dishwasher or close to a fire.
The video below shows how to correctly carry out the simple weekly cleaning process for your Dyson AM10 Hygienic Mist humidifier.
Cleaning procedures must be routinely followed to ensure that the humidifier continues to operate efficiently. Cleaning regimes are designed to help prevent the build up of scale within the machine, which will be more prominent in hard water areas. Failure to adhere to the cleaning regimes may invalidate the warranty.
Please note we recommend unplugging the machine for at least 10 minutes prior to any user maintenance or cleaning as some components may become hot during normal use.
Do not allow the machine to run in humidifier mode without water in the tank.
How to replace the battery in your Dyson Cool fan or Hot + Cool™ heater. This applies to remotes which include a base held in place with a screw.
If your remote control's signal range deteriorates, you made need to replace your remote's battery. Remove the screw from the base to release the battery. Please use battery type CR 2032.
Do not install backwards or short circuit the batteries. Do not attempt to dismantle or charge the batteries. Keep away from fire. Follow battery manufacturers' instructions when installing new batteries.
How to replace the battery in your Dyson Cool fan or Hot + Cool™ heater's remote. This applies to remotes which include a push-fit base.
If your remote control's signal range deteriorates, you made need to replace your remote's battery. Press the end of the remote to release the battery. Please use battery type CR 2032.
Do not install backwards or short circuit the batteries. Do not attempt to dismantle or charge the batteries. Keep away from fire. Follow battery manufacturers' instructions when installing new batteries.
How to clean your Dyson Cool AM01 or AM06 desk fan, AM02, AM02 Living, AM02 Mini, AM07, AM07 Living or AM07 Mini tower fan, or AM03 or AM08 pedestal fan.
Your machine may differ to the one shown in the video, but the process for cleaning it will remain the same.
IMPORTANT: Please turn off and unplug your Dyson Cool fan before cleaning it. We recommend using a soft, dry cloth or soft dusting brush to clean the intake holes and loop amplifier. Do not use liquids, polishes or detergents to clean your Dyson Cool fan as this could cause damage not covered under guarantee.
How to clean your Dyson Hot + Cool AM04, AM05 or AM09 fan heater.
Your machine may differ visually to the one shown in the video, but the process for cleaning it will remain the same.
IMPORTANT: Please turn off and unplug your Dyson Hot + Cool heater before cleaning it. Allow it to cool for 1-2 hours before cleaning if the heater has been in use.
We recommend using a soft, dry cloth or soft dusting brush to clean the intake holes and loop amplifier. Do not use liquids, polishes or detergents to clean your Dyson Hot + Cool heater as this could cause damage not covered under guarantee.
How to assemble and use your new Dyson AM09 Hot + Cool fan heater. Adjust the power and oscillation, choose between diffused or focused modes, set the target temperature and sleep timer, and store the remote. The sleep timer can be set between 15 minutes and nine hours.
Hi there, it's Jack at Dyson.
A blinking on/off switch LED light can indicate an interruption to the power supply. However we'd appreciate the chance to check your machine is working correctly - it sounds as if it should be well within our 2-year warranty period.
Please get in touch directly so our experts can help. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
How to assemble and use your new Dyson Cool AM08 Air Multiplier pedestal fan: adjust the power and oscillation, set the sleep timer and store the remote. The sleep timer can be set between 15 minutes and nine hours.
How to assemble and use your new Dyson Cool AM07 Air Multiplier tower fan: adjust the power and oscillation, set the sleep timer and store the remote. The sleep timer can be set between 15 minutes and nine hours.
