20 Most Recent Cuisinart CJK-17BC Cordless Electric Kettle Questions & Answers

I was successful at fixing my Krups Electric Kettle for $4. In my case the water was leaking from bottom somewhere close to the heating area. I think that a small hole was created in the seal around the heating area in the bottom of the inside of the kettle. One can try to find the general location of the leak by putting a small amount of water in the kettle, place the kettle in a larger pan, and tilt the kettle so that the water is slightly higher than the heating area in one area only noting the position where the water level is the highest. Leave it for a while and check for leakage. If there is none, rotate the kettle a few degrees and look again for leakage from the new area until you find the area where it is leaking. Alternatively you may wish to put a sealant around the entire area, 360 degrees, around the top of the heating area. You will have to remove the strainer first to get your hand in the kettle to apply the sealant.

I went to my local hardware store and looked for sealant that were:
1. Potable (ie safe since you will be using the water for coffee, tea, and other applications that you ingest).
2. That will withstand heat up to at least 250 degrees Fahrenheit. Remember that water boils at 212 degrees.
I found epoxies that required mixing two compounds but decided that this would be difficult to deal with and apply. In the end I bought "PC Plumbing Epoxy Putty" from PC-Products. This met both requirements and was easy yo use. You take the putty and roll it between your finger just like you did in kindergarten with the clay and make a thin string that you could position in the crevice around the top of the heating area. You may either cover the area where you found the leak or the entire 360 degrees. You will note a somewhat foul smell of the putty. The manufacturers says that it will cure in 3 hours. I found that the smell went away when it completely dried and hardened after 3 weeks!.
I will assume that the same solution is applicable to leaks in other areas of the kettle. I have also found that there are equivalent electric kettles much cheaper than Krups. I would certainly check the construction to see if there is one with less of a chance to develop a leak.
But the bottom line is that it cost me $4. I just finished testing the Electric Kettle and it is fine, not leaking, and the instant coffee did not have any bad smell.

Meir Elazar

I broke down and bought a third kettle.... NOT a Cuisinart this time

I took the base apart an repaired the electrical connection. You need a special screwdriver to remove the 3 base screws. I took an old, cheap flat-head driver and filed a v-notch in the middle of the blade so it would work to remove the screws. Had to replace the connector because of corrosion. That fixed the problem for me.

Bella kettle replacement lids can be ordered by calling customer service. They will not be available until April/May 2015. The number is: Customer Service at our toll-free number: 1-866-832-4843.

Contact Bella using one of the methods here: service

There isn't a part available, cuisinart are horrible for parts, hence I will never buy anything from that company again.