20 Most Recent Sharp AL-1641CS Laser Digital Copier - Page 6 Questions & Answers

If it keeps coming back on the drum then replace drum.
Very unlikely that the toner is bad.

The toner cart. has been in for a long time, has plenty of toner in it, it has been refilled 2 times.

If there is a clicking chances are a gear has gone out. It should be checked out be a technician.

those dots mean toner, when they blink it's empty. replace the toner cartridge. open the front door and pull it out. pull the seal on the new toner and slide it in. shut the door. that was easy! Good Luck!

If you saved the instruction when replacing the drum, did it give you a procedure to reset the drum count?

Dear Zaara.

Please try to copy (xerox) stand alone using printer and if it is copying correctly then the issue could be with the printer software in this case please email me if you need further assistance or you can call me on 9390111676.

If you are unable to copy stand alone the issue could be with
printer.

Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
[email protected]

Performing a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.

1. Find the pink Clear button on the Control Panel of the WorkCentre.
2. Find the button below the word Auto.
3. Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
   
4. Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
5. Press the green [Start] button.
6. Press the pink [Clear] button two times.
7. The WorkCentre should now warm up and come to ready.
8. If the above steps do not clear the error code, repeat steps 3 to 6 a second time.

This error is caused when the scanner glass is in the locked position. Make sure it is unlocked underneath the scanner on the left side.

If you look into the scanner is the ribbon cable tangled up or frayed?

You have a door on the right side of the machine. in that door is a thin piece of wire mounted inside a bracket. The bracket is white and is at an angle in the door. Do you see that now?

Its a heat roller error. Its reporting low temperature at power up. It needs a fuser unit or a new thermistor. Usually the whole thing is one assembly.

did you replace the developer?if not try to replace it first ok.

Try this: make a copy from the table and then one from the document feeder. compare the two. If the copy from the table looks good and the document feeder one is bad then clean the glass on the document feeder. If both are bad remove the top glass and clean the mirrors using rubbing alcohol and a lint free cloth. you can also clean the wheels on the feeder and in the tray with rubbing alcohol if you ever have feeding problems
Hope this helps

just press c-exposure-c-exposure-c the machine will shutdown and type 14 then press star key.if the sign still ther.the heater lamp or the thermostat in fusing unit are defective.

Background:
The L1 is indicating a scanner lock.

Easy way to fix it:
1. Turn machine off.
2. Turn scan locking switch to unlock. This is a clear plastic knob. (it is located on the left hand side of the machine under the document glass in the copy exit area - check your manual for a picture of it around page 9 or so).
3. Turn machine back on.
4. Try a copy.
5. If you still get an L1 then it might need service because the scanning bar is jammed. They will ask you to try some service codes first to verify that it is indeed jammed. Call 1800 237-4277 for further support.

Followup:
This also is a fix if you are getting blank copies.

I had almost the same problem but the problem that I had was that after running 5 or more copies it would show a jam with no paper anywhere. And the only way to clear the jam was shutting the machine off and turing it back on.
What I found out was that the gate (flag) on the fuser unit was heating up and the gate (flag) was sticking a bit. (Plastic that close to the fuser isn't the best design)
Anyway, the only way to resolve this problem was replacing the fuser that had a new gate (flag) already installed.
You can replace the flag by itself also.
The way to see if your machine has the same problem, is if you get a jam and you open the right side door, push the black gate and see if it moves a little bit. If it was stuck then your machine is doing the same as mine was.
Good luck.
Hope this helps.
Mac

L6 is a Polygon Motor Lock

You could try to reset the machine with a simulation code 14, which to perform it:
1. Push Clear, Auto, Clear, Auto in a steady rythmic fashion. If done correctly the screen will go blank and all the lights will turn off. If done incorrectly wait 15 seconds then try again. Clear is the red "C" and auto is on the left hand side, the word auto directly above the button.

2. Once you're into this mode enter the number 14 as if you were doing 14 copies then push the green copy key.

If the L6 returns after the reset then you will need service on the machine, Sharp will fix it for a flat rate charge of $140.00 for parts and labor out of warranty. Give them a call 1800 237 4277 in this case.

you have to unlock the machine from the bottom part of the scanner there is a littler lever .if the lever is unlocked try with the folowing this take off the glass then clean and lubricate the shaft
where the carriage is back and fork

Is the noise comming from the right side of the copier? If so you need the upper fusing roller drive gear. It will break sooner then later.

http://www.retrevo.com/s/Sharp+AL-1641CS?rt=pd

Here is the location for your copier manual. You'll be able to view & download. Good Luck :0)

does the same occur when the manual paper feed path is used? has this problem has just "popped up" without notice or was it a gradual event?