20 Most Recent Arris SURFboard SBG901 Wireless Cable Modem Gateway Questions & Answers

This sounds like network issue ISP...call them they will trouble shoot for you..ping your modem ..is this wifi or lan that's dropping speed ? Take a Ethernet plug one end into modem and the other end into your computer , if it stays on it's not your modem . When you test modem make sure router is not attached, This will tell you its your router is dropping wifi..now if this does not work on the modem it's the modem or ISP...if you have combo modem with router still plug Ethernet to test connection...I can go more into detail just don't want to confuse you...I hope this help...

It might not be anything your doing wrong, the wireless portion of the card may have just gone bad. you could check this out by reconnecting your old router back up to verify it works or doesn't. If it doesn't work your wireless in your laptop went bad presuming that the wireless was not deactivated on the laptop. if it does work the Vista Driver may be incompatible with the new router, you may be able to hook up both routers at the same time which would allow you to keep using your HP system.

You will need to contact Comcast. They will reset your service for the new equipment. Things are rarely "plug & play" with Comcast.

WHAT Modem?? What OS?

The specs are here

SB6183 SURFboard® DOCSIS® 3.0 Cable Modem

ARRIS SURFboard https://www.surfboard.com > products > sb6183 An ultra-fast modem that won't break the bank! The SURFboard SB6183 is a DOCSIS 3.0 cable modem that supports cable internet speed plans up to 400 Mbps. Own ..

Hi, Please double check that each of your products are compatible with each other by either calling Arris or Netgear. You also review the netgear setup instructions after you've made the call if they're compatible. This is the phone number for Arris: 1-877-466-8646 Thank you.

DOING WHAT WITH WHAT. CAN NOT SEE YOUR NETWORK AT HOME (Are you home) now now connected nor using wifi or ethernet to do what/?

Try the site at the link for that info. https://forums.att.com/t5/AT-T-Fiber-Equipment/AP-isolation-Or-client-isolation-on-an-Arris-NVG589/td-p/5366938

This can be done -- I've done it to my Arris modem router interface from Suddenlink.Make sure you have your original modem/router login info (typically this is something like admin/admin, or admin/password). You'll need this info in case there is an error and you need to reset your device. If you do this simple step-by-step carefully you won't need to reset and you'll be able to use the password or SSID you prefer with your device.To do this, the page with the grayed out field(s) must have an Apply, Submit, or other button that saves changes on the page.DO NOT TAKE THIS LIGHTLY.IF YOU EDIT THE WRONG GRAYED OUT FIELD YOU MAY NOT BE ABLE TO USE YOUR MODEM/ROUTER.Only do this for Names, SSIDs, Passwords, etc. Do *NOT* do this for other values--things are grayed out for a reason.1. Use Chrome or Firefox.2. Log into your modem/router.3. Right click on the grayed out field (which you want to edit) and select "Inspect" from the small context menu that appears by your mouse cursor.4. A complex looking set of window panes will open.5. The code for the grayed out field you selected will be highlighted in one of those windows panes.6. In that code look for something like:disabled(or)disabled="disabled"7. Click on that little bit of code text.8. Delete only that text:disabled (or)disabled="disabled"9. As soon as you click out of the editor and back onto the page you'll see the gray is gone and you can change the text in the field which is now editable.10. Replace the SSID, password, key phrase, or other information you're trying to change with the information you want there.BE CAREFUL ABOUT SPECIAL CHARACTERS OR SPACES.THEY MAY NOT WORK.11. After you've changed the text to be what you want, tap the Apply or Submit button on that page.12. The page should refresh now and record the new information in the field(s).If everything goes south (perhaps because you used a space or character which wasn't allowed), it's okay. All modem/routers have a reset button.

hi find arris modem config link https://arris.secure.force.com/consumers/articles/General_FAQs/Windows-TCP-IP-Configuration-for-ARRIS-Cable-Modems

my guess is you forgot your ISP owns it no country stated, no ISP stated nor your purpose here. no model told, ARRIS. box. plug it in call ISP speak done. (only they do that, not you, you must ask them) I own my own modem but must call them to even replace my box. they configure it and is locked to ONE SERIAL NUMBER JUST LIKE CELL PHONES ARE.