20 Most Recent Plantronics M2500 Consumer Headset Questions & Answers

Bad news: The battery in the Plantronics M2500 is NOT replaceable under ordinary circumstances. And unfortunately, this trend of non-replaceable batteries seems to be catching on with manufacturers, like with Apple IPods. But here it's even worse, because you can't even open the battery cover unless you're willing to DESTROY the case in the process!

But when my Plantronics M2500's batteries stopped taking a charge, I figured it was as good as destroyed anyway. So if you're a lunatic like I, and are DETERMINED to revive your dead M2500 rather than recycle this rather expensive bluetooth headset, it is possible -- though very difficult -- to replace the batteries.

First you have to find two 1/4 AAA NiMH batteries (10mmX14mm), preferably with solder tabs. These are not easy to find, especially when you just want two of them. So if you can't get these, this is the end of the story. But if you can get the batteries and have successfully soldered them together, you then "simply" (ha ha!) pry off off the battery case (under the dark gray rubbery stuff) by cracking the glue line and pulling it off.

Be sure to keep the mangled bit of plastic case that WAS covering the battery compartment. No, you can't use it again, but it will remind you never again to buy electronics with non-replaceable batteries.

Solder in your new battery pack, and see if the M2500 will charge up and then turn on. If it won't, THIS may be the end of the story. But if it does, congratulations! You have replaced the batteries! You're finished except you just have to figure out how to rebuild the case. I used epoxy clay, which can be molded into any shape, and then hardens into a rock-hard chunk of plastic. That works pretty well, but once you do that, you'll not be able to do all this again. Which may be a good thing. :-)

Go to the website and download the manual to learn how to put the headset in "pairing" mode: Plantronics M25

hey men i try too but just i need the pasword and i dont know what it is that is a big problem

If the battery voltage drops, the call will disconnect. Try charging the headset to full charge, and see if that fixes the problem.

Be aware that the NiMh batteries in your M2500 may be at end-of-life, and won't hold a charge as they should. If so, it's time to go shopping, or else, time to start soldering!

first see if your phone finds the headset, if it prompts for a passkey enter 00000, the phone may also want to pair the two devices, press the botton on the headset for two seconds or longer until it flashes at the same time press ok on your phone to start the pairing process, when this is done activate the bluetooth on your phone, goto settings turn bluetooth on and make sure your phone is on for "make this device discoverable". good luck

1. Charge it 4-7hrs 2. When ready, it must be light up either Green or Red when you PRESS IN on the Up/Dn Volume button 3. Press and hold the Answer button (on microphone boom) for 2-3secs, then Push IN and UP on the Up/Down Vol button'Light should flash Red/Green/Red/Green..... 4. Go to Phone, Enable Bluetoth and tell it to FIND new adapter/Devices 5. When it 'finds' M2500, punch in 4-zeroes (0000) and hit enter/Dial and it should connect 6. When connected, the 2500 will flash BLUE Thats it! If it will not charge up (light either RED or Green) the charger is bad, or the M2500 Battery is gone. I opened mine up and will (!) replace it eventually, but it is consisted of 2 tiny batteries, about 1/4 as long and same diameter as a AAA connected together. They measure 1.3v each, but I think this is SUPPOSED to measure 2.4v/4.8v total. To Open, you have to use force and pry it apart starting at the charger socket end. Go slow and it wont break.

1.Turn on both devices (phone and headset)
2. Place the headset in pairing mode by holding the Call Control button (by the mic) down while rotating the Multi-Function Dial upward. Release the buttons when the Status Indicator begins to flash red then green.
3 Use your phon's menu to search for Bluetooth audeo devices and select M2500 by Plantronics when it appears on the display.

Pairing This was the second Bluetooth device I?ve used, and I had the headset paired in under 60 seconds once I had deciphered the instructions in the manual. When you press the call control and multifunction control buttons on the headset simultaneously, the M2500 goes into pairing mode. The standard way to get the Treo to pair is to click on the Bluetooth icon and basically follow the prompts: Turn Bluetooth on, make the device ?discoverable,? click on ?set up devices? and then ?Handsfree setup,? and the Treo will find the Plantronics headset. Once you?ve set up one Bluetooth device, you?re a pro. The only thing you need to know is the combination of buttons that puts a device into pairing mode. However, with the Plantronics M2500, I discovered an even easier method. Simply power up the Bluetooth headset while the Treo is on and you will be immediately prompted for the passcode, four zeros, if the devices are not paired. How cool is that? It saves many steps.

Pairing This was the second Bluetooth device I?ve used, and I had the headset paired in under 60 seconds once I had deciphered the instructions in the manual. When you press the call control and multifunction control buttons on the headset simultaneously, the M2500 goes into pairing mode. The standard way to get the Treo to pair is to click on the Bluetooth icon and basically follow the prompts: Turn Bluetooth on, make the device ?discoverable,? click on ?set up devices? and then ?Handsfree setup,? and the Treo will find the Plantronics headset. Once you?ve set up one Bluetooth device, you?re a pro. The only thing you need to know is the combination of buttons that puts a device into pairing mode. However, with the Plantronics M2500, I discovered an even easier method. Simply power up the Bluetooth headset while the Treo is on and you will be immediately prompted for the passcode, four zeros, if the devices are not paired. How cool is that? It saves many steps.

Question edited for a lot more clarity. Test and Reset https://www.poly.com/za/en/support/knowledge-base/kb-article-page?lang=en_US&urlName=How-to-Test-and-Reset-the-Smart-Sensors-on-Your-Voyager-5200 more here https://www.google.com/search?q=Plantronics+5200+reset ..

If your Plantronics CS540A is not providing a beep to let you know there is an incoming call, there are a few things you can try to troubleshoot the issue:

1. Check the settings: Make sure that the ringer volume is turned on and set to an appropriate level. You can adjust the ringer volume using the button on the base of the Plantronics CS540A or through the settings on your phone or computer.
2. Check the mute button: Make sure that the mute button on the Plantronics CS540A or on your phone or computer is not engaged.
3. Check the connection: Make sure that the Plantronics CS540A is properly connected to the phone or computer.
4. Check the battery level: Make sure that the battery on the Plantronics CS540A is charged and that there is enough battery power to provide a beep.
5. Check the software updates: Make sure that the Plantronics CS540A has the latest software updates installed.
6. Check the settings of your phone or computer, there could be an option to turn off the ringtones of the headset.
7. Check the volume of the ringer, it should be set to an appropriate level.

If none of the above steps resolve the issue, you may need to contact the manufacturer or a professional technician for further assistance. It's recommended to check the user manual of your device before trying any of the above steps, as the process of troubleshooting the ringer can vary depending on the model and manufacturer.

1. Make sure the volume on the headset is turned up.
2. Check the settings on your phone to ensure that the ringtone volume is turned up and that the ringtone is not set to vibrate only.
3. Make sure the headset is properly paired and connected to your phone.
4. Check the battery level on the headset. If the battery is low, charge the headset.
5. If none of the above steps resolve the issue, you can try resetting the headset to its factory settings.

If none of these steps resolve the issue, you should contact Plantronics customer support for further assistance.

Hi, since re-pairing caused this, please perform another re-pair and check for the pre-sounds beeps again. I'm guessing that you might have accidentally skipped a step in your first attempt and it led to this sound occurring. Thank you.

https://www.plantronics.com/hk/en/support/knowledge-base/kb-article-page?type=How_To__kav&lang=en_US&urlName=Voyager-Legend-How-to-Pair&t=All&k= See above link for pairing instructions.

Click to download manual: https://www2.plantronics.com/media/media-resources/literature/user_guides/explorer-500_ug_en.pdf Reinstall the app.