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Questions & Answers
Unable to reconnect to wi-fi
If you have not done so already, reset the player to factory settings and try again. If an ethernet cable connection is available, use it to get the best connection speed.
on Jun 30, 2014
TV is connected to laptop via HDMI cable. PC recognizes TV but TV says No Signal...what is wrong? TV input is set to PC.
On most TVs, the PC input is the VGA port. Try setting the TV input to HDMI, assuming an HDMI to HDMI cable is in use. You may need to turn off both the TV and the laptop. Then turn on the TV before turning on the laptop. After the laptop is running, you may need to adjust the display settings to send the data to the TV. (For energy conservation, the laptop may not send data to external ports.) On most versions of Windows, you can find a quick Display Settings link by right clicking on the desktop somewhere without icons or running programs. Otherwise, look in the Control Panel (Windows 8 and earlier) or in Settings (Windows 10). (There are similar steps for Mac OSX and Chrome OS.)
I hope this helps.
(Note: using an HDMI to VGA cable is not generally useful. Those can work for some projectors. For a PC to TV, you'd need an HDMI to VGA (digital to analog video) converter.)
10 hours ago
TCL Blue Screen "No Media"
I HAVE FOUND THE ANSWER!!!! I just bought an TCL TV last night and was given the wrong remote. Screen was stuck on "no media" screen BUT I noticed that when I turn the tv on and keep pressing the menu button, the menu screen would pop up for a half second before the no media screen popped up again. So I knew it was able to access it. SO, it took a few try's and with no exact method I turned the tv on, waited til I saw the TCL logo and then simultaneously pressed the menu and channel up button repeatedly. It will open the menu for you and allow you to move between the input channels!!!! It WILL take a few tries to catch it but it worked!!! Your welcome!!!!
14 hours ago
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