20 Most Recent Disney Princess Jasmine Doll 12'' Questions & Answers

take the batteries out or cut the wires

hi, i would call the customer service # and tell them exactly what youve written, make sure and throw in the fact that he is upset and wants to take him to show and tell!
no good solution for today, unfortunately. if you get no where with them, try disney itself, they are the best at customer service and usually can intervene on your behalf.
good luck!

https://service.mattel.com/instruction_sheets/31784.pdf I have not seen batteries for sale that would still be good for over 12 years. Instructions sheet at the web link above says to replace batteries with the same type, and not to mix types of batteries.

Check Ebay. Or Google the name with the word 'instructions' added to the end.

https://secure.img.wfcdn.com/docresources/815/18/181073.pdf If this is your bed here are the instructions

Ebay, Walmart, Amazon, Target.

Check Ebay.

Check Ebay. There is always someone selling rules, pieces, replacement boards, boxes etc. over there.

i have had a look around the internet but can not find one for you at mo..but have you tried looking on ebay?.

By using the switch on the side.

A lot of the toys sold at Disney Parks are unfortunately low quality. You need to contact their customer service in order to get a response. You can e-mail them by contacting them through the Disney World website, or you can call them (the best way to receive help) at: 1 (407) 939-5277

Should try surfing the net to find someone in your area

You must put you hand on the helmet. then, move you hand rolling down. That is how you close the helmet