20 Most Recent Polycom SOUNDPOINT IP 501 SIP Questions & Answers


Best to contact your phone system provider, to determine if it is or if it still under warranty.These types of items are generally not user serviceable.

Polycom... | Answered on Dec 15, 2017


Dont plugged into the headset jack. Like Nortel, connect headset line with phone base unit in receiver jack and plugged your phone receiver wire into headset or plantronic base unit. This will work. I am sorry, my english is not too good but hope you understand it now. But the pully is not working properly with IP501..I mean it is not good to pickup IP501 receiver and put it back right place.

Polycom... | Answered on Mar 27, 2014


R U USING XLITE OR ARE YOU USING ANY ASTRISK SEREVER... IT IS VERY EASY JUST GIVE ME THE INFORMATION..

Polycom... | Answered on Dec 06, 2007


Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

Polycom... | Answered on Jan 02, 2015


Without knowing what phone .... I would say "Press DND" again

Polycom... | Answered on Oct 20, 2014


Transmission circuit is responsive, however the speaker seems to be defective or the receiver section has failed. This is an internal function whereby the unit requires inspection by a technician to correct the issue at hand.

Polycom... | Answered on Feb 26, 2014

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