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Sonicare Philips Essence 5500 Toothbrush Questions & Answers
How do I get help with my Philips Sonicare toothbrush, it runs when I am not using it, how is that possible?
There is probably no fix for it, as it is not made to be repaired; if it malfunctions, you are supposed to discard it and get a new one.
However, it is likely the problem is in the switch of the toothbrush.
It may have some foreign matter inside that is causing the contacts to close when not in use, and that its why it is turning on all by itself. If you want to try something to fix it, I would get a tank of compressed air and a blower and try blowing the air into and around the off/on switch.
It might fix it, or it might destroy it.
How to replace the brush on the Phillips Sonicare
1. Pull the brush head away from the brush handle with a small amount of force to release the connection. There will likely be a click and you will revel a metal prong that is the shaft that connects to the motor. The head is now detached.
2. Fit a brush head by pushing the metal tip of the brush motor at the top of the brush handle into the hole in the bottom of the brush head. As the two are pushed together there will be a click, the head is now attached.
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