20 Most Recent Western Digital My Passport Essential 500GB USB - Blue, with grab-and-go USB Dock and WD ... Hard Drive Questions & Answers

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You really need to give more details on what the problem is and the model of your HDD... Taking a wild guess here, maybe this is what you are looking for: Hard Drive Repair And Data Recovery On 500GB Hard Disk

They are not all the same there are three different kinds of movies and your reader has to be able to read whatever your asking it to do.

Check this YouTube video for opening the case https://www.youtube.com/watch?v=ITObQxytdH4. It just pries open; some comments there recommend using fingernails or a guitar pick. Once the drive is out of the case, you should be able to see how the USB port was held in place. Perhaps just snaps back in place. If fastening parts are broken and the drive is out of warranty, I would try epoxy. If in warranty, WD should fix it for you.

i have Western Digital My Passport Essential 500GB USB - Blue but now shows 2 TB.and hard disk not shows my computer.i can see in device manager.have any solution about it. plz if anyone help that really kind for me... thanx

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter. Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4

if still no luckyou might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

Try each of these methods step by step if solved in any step get backup ASAPthe good news is: if the LED is ON you may have a chance1.Use Minimal cord, detach all other USB's, check your power2.Turn off power options3.Try Restarting your system4.Carefully Try system restore3.Download & update Firmware software from WD website4.You may need to Install SmartWare_Windows_Upgrader first5.In any step if the hard drive was recognized back up your data immediately6.if none of above You will need experts having PC3000 to get your data backthe bad news is that: if the LED is OFF or PC3000 doesn't recognize your hard drive you may need a new exactly the same hard drive with the same SN to replace it's board to get your data back.unlike other brands which use laptop hard drives, that can be plugged into a PC directly, WD uses it's own board with access services on the hard and if the board is damaged you may have a serious problem.this is a problem I have been through.unfortunately the "lovely WD my passport" is Totally Not Reliable and you can not count on it.

click start click to open on my computer you should see your usb drive E: right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box

then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP click start right click on my computer select openRight click the icon of your usb drive (It should be E:/ or something) Click Properties in the menu that comes up Click the Sharing tab Click permissions And finally, click Allow next to Full Control. hope it helps

make sure the lead/s that attach to your hard drive are securely seated if your computer came with a motherboard disc the drivers could be on it click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

The hard drive was corrupted but the worm virus. Worms will eat data and can change the data to what it wants (to destroy anything). If you can not do an open with to open your data with the correct program.

There is another program running on your computer that is interfering with it.

Hello there,

Step 1: i would check the Settings on the software and Hard drive Settings with WD Smartware, if that fails go onto Step 2

Step 2: I would try to update the software and firmware on the hard drive

if you need anymore help let me know don't forget to Rate

that is a easy one my friend here is the link to download the new software from Western Digital.

http://www.wdc.com/wdproducts/wdsmartwareupdate/NAS.asp