Olympus m:robe MR-100 Digital Media Player - Answered Questions & Fixed issues

fatal system error
service required/004

on the bottom of your device their is a small hole you will need to find a paperclip or something small and push into that and hold it down to make it reset.

Please reset the player, use the reset key to set the player.

hello, i had the same problem. recently, i had deleted all the files off of my mr-100. i downloaded this file.
http://www.esnips.com/doc/b15238f2-5133-43e4-b8c4-353375b77088/System_Index
Once you unzip it, drag the System Folder and the Index.mum file directly onto your m:robe. then pull it off the dock. you might have to push reset.
i couldnt get the "invalid/missing file" screen to go away for a while. if you slide the hold button into the hold position and then push the little reset button on the bottom, it will remain off and you can put it on the dock, then it will connect to the PC.

http://www.esnips.com/doc/b15238f2-5133-43e4-b8c4-353375b77088/System_Index
unzip it, drag the System Folder and the Index.mum filedirectly onto your m:robe. then pull it off the dock. you might have topush reset.
and then freshly install the m:trip software from
http://downloads.olympus-europa.com/consumer/mrobe/m-trip/ENG/mtrip_english.zip
aftertht install the firmwarehttp://www.olympusamerica.com/files/oima_cckb/MR100_FirmSysUp_213.exe..beforeinstalling the firmware make sure tht u reset the player ..afterfollowing all the instructions of the firmware try to synch the playerto check whether it detects music and finally restart your m:robe totake effect..!!

try to update the firmaware and then format it with the help of tht..!!

just smile.... its ok :)

if it is a hardware complain its better to give for service else try this method
try to update the firmware and reinstall m:trip software..!!

okey..try this..i got the same problem and i managed to rectify tht using this method..check it out anyway...first of all try to format your player in ntfs filesystem and http://www.esnips.com/doc/b15238f2-5133-43e4-b8c4-353375b77088/System_Index extract the files to your player and then
install the m:trip software from
http://downloads.olympus-europa.com/consumer/mrobe/m-trip/ENG/mtrip_english.zip
after tht install the firmware http://www.olympusamerica.com/files/oima_cckb/MR100_FirmSysUp_213.exe..before installing the firmware make sure tht u reset the player ..after following all the instructions of the firmware try to synch the player to check whether it detects music and finally restart your m:robe to take effect..!!

i think the problem is with the harddrive and better try to change the wire which has got a link to the board..!!

there is a software named m:trip and i guess ull be having an installation cd of tht when u purchase the music player.else download it from
http://downloads.olympus-europa.com/consumer/mrobe/m-trip/ENG/mtrip_english.zip
and after installing the software ,open the wizard(m:trip) in a small window and drag music to it .After dragging all the music,at the bottom right u may notice something called"synch"press that.. ..after synching u will be able to listen music from yo m:robe player..!!

http://downloads.olympus-europa.com/consumer/mrobe/m-trip/ENG/mtrip_english.zip

This is the software that was provided with the player.

what the problem is is that the arm on the hard drive is stuck so you need to open up the m:robe and then use a small screwdriver in it and unstick it

If the screen is cracked, you probably can't fix it. Judging by your description, that is the case, so I think your m:robe is lost.

4 small (tiny!) screws ... one either side at top and 2 at bottom, then pull the case away from the unit , catching the rubber bit that will fall out of the 'phone socket!. the 2 stickers are actually on the hard drive (bottom of unit) you just shove a flathead jewellers driver in the grid to the right and move the arm up and to the right. THIS SHOULDN'T REALLY WORK, BUT IT DOES!

ı have the same problem too.can you help me emergency:S

i need to know how too!

fatal system error
service required/004

hmmm, sounds like you need to check if the device is installed to use with the m:trip software.
if it is, then try refreshing the program and the device.
if this doesnt work, then you may need to seek proper help.
hope it works.

hey.
just re sync the m:robe and it should work.
i had this problem with mine and it was saying that coz i had gone over that maximum capacity that it could hold.
hope this helps.