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VeriFone (M19755014US1) Magnetic Card Reader - Page 6 Questions & Answers
How do we change the paper
Just press down the slider button on right of paper cover to open. Drop paper roll in, outside smoother side faces you.
7/15/2009 5:29:46 PM •
VeriFone...
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Answered
on Jul 15, 2009
Papar feeder is not working
The product in the link below can be used to restore rubber rollers.
http://cpc.farnell.com/jsp/search/productdetail.jsp?sku=SA01296&_requestid=365646
7/15/2009 5:27:03 PM •
VeriFone...
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Answered
on Jul 15, 2009
Printing jerky, screen goes blank
BATCH or SETTLE before doing this for all data stored will be WIPED clean.
The flash memory needs to be reset there are RAM errors that need to be cleared out.
Unplug power Hold 1,5,9, and review down while holding it down someone can plug in the power cord it will take you to NOS Loader menu.
Choose option 6 or 8 Back to NOS Password 1947. Then choose option 6 service menu, then 1 hardware test, then 13 or 15 RAM TEST make sure it says RAM TEST. Then it will say this is self destructive it is fine hit enter when test is done it will take you back to the date and time mae sure you input it correctly then enter and it should then be fine.
BATCH or SETTLE before doing this for all data stored will be WIPED clean.
7/15/2009 5:21:20 PM •
VeriFone...
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Answered
on Jul 15, 2009
I need to change the gateway in my verifone omni
Hit the * make sure it says CREDIT/DEBIT and Commserver choose commserver. Hit the last purple key (reports) key. Then choose IP change it to static and fill in the blanks and when each field is done hit next.
To get the periods or dots. Hit 1 then the alpha key above number 2 to get the dot.
Call me if you still need help.
www.greenlightpayments.com ext 105
7/14/2009 6:33:04 AM •
VeriFone...
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Answered
on Jul 14, 2009
Verifone omni 3750 operators manual, i need one
http://www.healthandwelfare.idaho.gov/_rainbow/documents/medical/provider%20handbooks/POS_handbook.pdf
Cut and past this link into the address bar in your internet browser.
This is a really complete manual for the omni 3750 used by the government in Idaho.
http://www.suncorp.com.au/Suncorp/Business/merchant_solutions/_media/pdf/verifone_quick_guide_retail.pdf
The link above is to a quick guide for merchants. Cut and paste same as first link.
I hope this helps you and is what you are looking for. If it is please rate my help as Fixya. If you need more info contact me by posting more detailed information on what you need and I will get it for you. Thanks for taking the time to rate my help.
George
4/30/2009 7:18:46 PM •
VeriFone...
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Answered
on Apr 30, 2009
Verifone omni 3750 ethernet problems...
chances are you would need to RAM FILES, FLASH FILES, DEFRAG FILES....this is like resetting and crashing the terminal, starting all over again.
Try this, press F2 & F4 together you should be on GO VARIABLES, enter password 1 alpha alpha 66831 use the down arrow locate RAM FILES, CLEAR ALL GROUPS, CONFIRM, FLASH FILES, CLEAR ALL GROUPS, CONFIRM, then DEFRAG, ALL GROUPS, CONFIRM
Plug in your DSL or cable line (the one you are using) locate the DOWNLOAD, do a FULL
this should pickup your new IP address and make sure you are on COMM SERVER not on DIAL
(dial is only for analog phone line)
3/7/2009 1:02:54 PM •
VeriFone...
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Answered
on Mar 07, 2009
WHAT DOES ERROR HOLD/2DCALL CTR MEAN AFTER PUTTING
GO ON LINE AND TYPE IN THE FOLLOWING INFORMATION:
VERIFONE M19755014US1 MAGNETIC CARD READER ERROR HOLD/2DCALL
ENTER
OR
VERIFONE MAGNETIC CARD READER ERROR HOLD/2DCALL
ENTER
THAT LOOKS LIKE A CODE THAT HULT THE MACHINE SO THERE WILL BE MORE DAMAGE TO THE PRODUCTED. JUST A GUESS
ROD
2/17/2009 7:53:03 PM •
VeriFone...
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Answered
on Feb 17, 2009
Printing
Does it feed a length of paper? if so, you may have either the wrong paper, or the paper loaded incorrectly. It needs to be thermal paper, and it will only print on one side, so if you are sure its thermal paper then try turning the paper over and loading it that way.
If it doesnt feed any paper and just makes noise then the problem is probably a broken gear inside the printer. For this you would need to find a place that can repair these terminals.
1/7/2009 8:51:59 PM •
VeriFone...
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Answered
on Jan 07, 2009
COMM ERROR on Verifone 3750
This could be a number of things.
#1 do you have DSL internet service? If so do you have a DSL filter between the jack and your terminal?
#2 Do you have digital phone service? Vontage or Comcast will cause this problem . Especially upon batching out the terminal.
#3 Check the blind dial setting within the other setup option. This option is buried, so it will require a phone call to Merchant service Provider.
If none of these work, then it is time for a new service. Place a call the Heartland Payment Systems Credit Card Processing and change your card service provider. The only card service provider that has a merchant bill of rights and field service techs (for free).
11/28/2008 10:47:49 PM •
VeriFone...
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Answered
on Nov 28, 2008
HELP
You either have a phone mismatch or a unit malfunction.
10/7/2008 12:19:27 AM •
VeriFone...
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Answered
on Oct 07, 2008
Verifone error messages
Troubleshooting any Verifone product by any third party company including Fixya.com doesn't provide any support for any error messages. It is a credit card machine and I'm sure for security reasons it was purposly done that way.
You can contact Verifone at:
1-800-834-9133
Mon-Fri 8 a.m. to 7 p.m. EST
Manuals are available at this link
Not finding what you are looking for?