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We received a Serta reversible heated throw for Christmas in 2018. After using it 3 times, it suddenly refuses to turn on. Have tried other wall outlets that work with lamps, no luck.
Hello, Richard -
1. I re-categorized your question from the Fixya category for Televisions, where it had initially landed.
2. I found warranty information about the Serta reversible heated throw from online sellers' posted information. Apparently, the throws come with a 1 year manufacturer's warranty.
3. I was unable to find a user's manual / user instructions for any variety of Serta reversible heated throws. I had hoped a user's manual would include Troubleshooting solutions and / or information regarding the manufacturer's warranty.
If you have printed instructions for the heated throw, I suggest you double check the instructions regarding Troubleshooting as well as contacting Serta Customer Service regarding the warranty for your throw.
4. This is the toll free number to call Serta Customer Service:
Monday - Friday 9 am - 5 pm,Eastern Time
3 days ago
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