20 Most Recent Brother HL 5040 Laser Printer Questions & Answers

The users who are experiencing offline errors while using the brother printers are suggested to check the connections, settings and printer hardware before proceeding any further. The connection to and from the printer shall be verified thoroughly by the users and any anomalies if found shall be fixed then and there. As these errors can also be caused by printer hardware issues, the users are suggested to check with different key components of the printer like the cartridges, feed tray and more and fix any issues if found. Restarting the printer and the computer after following the above mentioned procedure will help in solving and preventing the offline errors with your brother printer.

If you remove the drum unit and cartridge it will all come out in one go.

Open the right hand end. The black T700 cartrige will be seen and it looks as if it is screwed in. However it is NOT just get a firm grip and pull the entire unit out (It snaps in and is quite tight... keep pulling it will come and there are no clips to break as you pull)

As it is removed, all the paper will come out in one go. A bit daunting if you have not done it before. Refit is the exact reverse, push it in quite firmly and it will latch back in place with a pleasing clunk! Hope that helps.

When you change the toner cartridges you have to take out the whole Drum and Toner unit and unclip the toner from the drum unit. The Drum when you are replacing it is the DR7000 unit. Replace this unit and clip your toner unit back onto the new drum unit and re-install it in the printer and follow the instructions that came with the replacement drum unit to reset the drum counter.

When you change the toner cartridges you have to take out the whole Drum and Toner unit and unclip the toner from the drum unit. The Drum when you are replacing it is the DR7000 unit. Replace this unit and clip your toner unit back onto the new drum unit and re-install it in the printer and follow the instructions that came with the replacement drum unit to reset the drum counter.

Here is the link to the downloads for this model:http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=hl5040_allHere is how got there:Go to http://www.brother-usa.com/Support/ Select "Software Downloads"From 'Select Product Group' menu, select, Printers (HL Series)Select your model, the HL 5040 and click view.Under 'Your Results' select HL-5040 Downloads on our Online Solution Center.

that error usually indicates that the toner has reached its end of life
or the drum is not properly installed.

i had one person who put the toner in but threw the drum cartridge away.

Hi,

Click on the link below and follow the instructions to clear the paper jam.

Clear Paper Jam

Regards,
Ron

Go to www.brother.com for customer support, look for software download, when prompted enter make and model so you will get the correct driver.