20 Most Recent Brother MFC 9700 All-In-One Laser Printer - Page 4 Questions & Answers

In the box with new drum is manual how to reset this, however, will not show solution for this particular model. So you ned:

1. Open cover (as to replace drum or toner). On display you will get "Cover Open"
2. Press right arrow under LCD display.
3. Press 1 (digit one) on keypad.
4. Close the cover

Done.

http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000133/MFC9700_US_UG_B.pdf

download and follow this manual..

make sure you don't have a button stuck in the down position. it will lock up control panel. if all else fails, try unplugging for a couple of minutes.

hth,
razors

change paper cassette from 2 to 1

No ! I have NOT solved the problem of how to Make this F***King thing scan an image. Your manual is worthless, and since your much touted "free" tech support seems to consist of nothing beyond trying to extort exhorbinant fees from your customers for the information that should have been in the manual in the first place, I am tempted to chuck the damn pile of junk out the window and invest in some other product that actual does work.

Error code 71 -- ( Polygon motor does not synchronize with the reference clock. ) What ever that means - hope that helps.

try lacquer thinner, but just dampen a rag, don't soak it, take your time. this thinner is avail at any hardware store.

I don't know how but here is a link for the service manual

thermistor short circuit

You need to update the driver of your printer. First, try to reinstall everything like the software and driver that came with your device. If that doesn't work, updating the driver will fix your problem.

it is referring to the paper holder (cassette ), it's expecting to get paper from cassette # 2
check settings for paper source and change it

Have you tried to reset the printer to factory defaults? possibly a internal software problem if everything else works fine, have you tried to scan a document to your pc?

there may be a firmware update available.

You are probably getting low on toner. Your printer also might just need a little cleaning. I would open up the front of the printer and take out the toner/drum. Wipe off the edge of the toner cartridge with a dry cloth to remove excess toner. Replace the toner cartridge and see if this works!

Unfortunately, the Brother 9700 is not a "duplex" printer, meaning is does not print/scan/copy both sides of the paper. There is no way to solve this problem, other than to buy a new, duplex printer. Sorry!

Try removing the fuser to check inside of it and behind it for paper scraps. (Note: the fuser gets extremely hot, so make sure your printer is unplugged and cool before touching the fuser!)

Go to menu to reset drum settings. I think you leave the front cover open press the right arrow then 1 one the lcd shows replace drum then after the lcd says accepted close the front cover.

Test page printed properly. Don't know what to look for in the test page or the applications. the cartridge was changed recently

If you arnt putting the original upside down then it will need scanner replaced, no easy fix... approx $Aus250.

You may find it very hard due to it being a laser machine, laser printers do not use ink, they use toner. Toner cartridge is replaced by openning front door and removing the tn-350 from the drum unit it sits in and replacing the cartridge with new, the front door has two doors tou want the whole front pulled down to see cartridge.