20 Most Recent Pioneer AirWave XM2Go Satellite Radio Receiver with Home and Car Kit Questions & Answers

I have the same problem. I'm wondering if the car antenna connection to the port is the problem.

http://parts.pioneerelectronics.com/part.asp?productNum=XMTSE-XMPIH-01
$53.50 retail from pioneer. Any XM2GO dock should work, there are a few home docks on ebay now. You may need to modify it so it can fit your radio, but the pins are all the same.

Simple. Go to http://xmfanstore.com , click on "Antennas and Extensions" under "Shop Categories" on the left most side of the site; there you will find "XMFanStore XM2go Direct Connect Antenna Adapter" .

It plugs into the SIDE antenna port of your XM unit and you plug the antenna into that.

This URL MAY be a shortcut:

http://store.xmfanstore.com/directconnect.html

First, double check the voltage on your adapter; XM uses BOTH 5Volt AND 6Volt adapters, and you need the correct one.
Second, sometimes the little plastic end of the DC adapter will come off and get stuck like a horseshoe over the little center pin. You will need a needle to remove this little plastic circle. Once the broken-off plastic disc is removed, your adatper will work much much better. See if that's the case and let me know.
Regards!

i would give mcm electronics . com a look

Apparently this a "software glitch" common enough that an internal memory has gone out to replace units under warranty without further trouble shooting. The last step in the process was to remove the battery, place in the original charging cradle without the battery, and hold the power switch down for 10-15 seconds; if the "Please wait" message continues, the unit is defective, since you already did those steps next is to contact Pioneer since you can only verify it from them if its still under warranty.

No, you cannot charge the AirWave with a USB, you CAN charge a SkyFi3 only with a USB, but the AirWave (all XM2Go clones) require a 5Volt 2000ma (2A) power supply either a 'wall wart' or cigarette lighter plug.

I have same problem and sure connect did not help.
The unit works fine otherwise except will not send a signal to my car radio.
I will try removing the battery today & if this does not work I will do t paper clip reset in the battery compartment.

Remove back cover. Plug DC adapter into the bottom of the radio. Use an extra small paperclip or pin to push the 'reset' button just to the left of the white battery. Report back on progress.

Remove back cover and leave battery in. There is a tiny hole that you can use a small paperclip to do a RESET. After that, plug your AC adapter directly into the bottom of the radio. Go to MENU and select "SET FACTORY DEFAULTS". Then turn off, wait a minute, turn back on again and select "mode" to see if you can hear your prerecorded music. If these don't work, then you likely do have a defective unit. Let me know how this works for you - okay?
Regards,
John

Just off the phone with Pioneer customer service. Apparently a "software glitch" common enough that an internal memo has gone out to replace units under warranty without further trouble shooting. The last step in the process was to remove the battery, place in the original charging cradle without the battery, and hold the power switch down for 10-15 seconds; if the "Please wait" message continues, the unit is defective.