20 Most Recent OKI C5100n Laser Printer Questions & Answers

Not able to print a status page. Tried holding down menu 5 sec and no output. I searched the menu and am not able to find how to print status page. I did print out a demo page and the black is great but when i print out text (like the entire menu map) the black is grey. Let me know if there is anything else I can do.

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Since green is made of blue and yellow, I suspect you need a new yellow toner cartridge.

Greg, The classic machine gun type sound is usually a seized drum. You can tell which one it is by simple taking out each drum in turn and when you close the lid if there is no click then the drum not in the printer is the offender. The black drum is missing possibly because you have not located the belt correctly. Usually the right blue lock on the belt is actually not locking the belt as the belt is not laying flat. Take the belt out and refit making sure that the projections that the locks sit it are flat to the chassis. Relock and look for the bad drum.

check your paper size setting on your print menu. i had this problem when i set the paper size smaller than the printer is able to handle (3x5 card) ... i just switched to 4x6 and don't have any problems.

After turning ON the power or when cover is closed, the sensor detects that the unit is missing. 1) Is an Error message displayed? 2) Is the LED head properly mounted? 3) Does the Error take place again? Confirm that the lever is in position. Replace the toner feed unit. Replace the ID units.

Fuser Motor Lock Error The fuser is not operating properly Check to confirm that the fuser is in position. Replace the fuser. Replace the fuser motor.

was black an original oki cartridge or a cheap one? it makes a difference,some printers wont recognize cheap ones

Greetings,
try this In service mode.
Put Stop/reset 4 times orange => reset waste ink.
Put stop/reset 8 times orange => set level ink.

Regards,
TechSup1

www.okidata.com/

wow..that is good. but truly weird. good it worked out.

create a doccument with four identical lines of text. the text should be as follows: your text in the colour Black, the cyan, then yellow then magentta see if they print in the colours you used, if they are all wrong then delete all drivers associated with the printer and delete the printer, then follow the install proceedure again to reinstall, if just one colour is wrong the it is most likely a deffective cartridge.