Hi
This type of issues occurs due to unsuccessful installation
of drivers or poor USB connection with PC and device. Make sure that the device
and PC is firmly connected. Also check the availability of device from the
properties in My Computer. If Camera is displaying in the Imaging Devices then
the drivers have been installed successfully. If not then you'll need to
uninstall and re-install the drivers. Hope
this helps...please post back for further assistance.
Daniel
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