20 Most Recent Whirlpool Duet WFW9400VE Front Load Washer Dryer Questions & Answers

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Error codes E-1 and S-6

10/2/2015 3:28:03 AM • Whirlpool Duet... • Answered on Oct 02, 2015
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My machine is not completing a wash cycle and its displaying codes like sud, f21

This means your machine is not draining properly. The problem could be a kinked hose, pump, sensor or control panel, but in my experience, it is usually related to socks. Unplug the machine. Remove the lower front panel (there should be three screws near the bottom). Check for kinked hoses which would prevent drainage. Be ready with towels or place a shallow pan under the washer to collect water. Unscrew the cap in the front and center of the machine. This is the large object filter, before the pump. Remove obstructions (e.g. a lost sock you've been curious about). The trapped items can be far back in there so you may need long pliers or tongs to grab things. If nothing is trapped, you (or a pro) will have to enter the diagnostic mode to determine where the issue is. The specific sequence of buttons you need to press for your machine would be in the professional or DIY repair manual, as are the description of the resulting diagnostics. Many of the parts of the system are easily replaced.
12/25/2014 8:53:56 PM • Whirlpool Duet... • Answered on Dec 25, 2014
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Whirlpool duet dryer making aloud thumping noise when running?

Have you opened it or you looking for someone to guess what it could be?
11/21/2014 8:06:09 PM • Whirlpool Duet... • Answered on Nov 21, 2014
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Whirlpool duet dryer making aloud thumping noise when running?

Hi look at the bearing on the back of the drum
11/18/2014 1:05:39 AM • Whirlpool Duet... • Answered on Nov 18, 2014
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My whirlpool duet steam tumble fresh 4.4 stop

Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C
5/29/2014 4:00:22 PM • Whirlpool Duet... • Answered on May 29, 2014
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F71

Be the first to answer 5/31/2013 7:12:35 PM • Whirlpool Duet... • Posted on May 31, 2013Be the first to answer
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Dryer is not giving heat when drying

Either the thermotats could be faulty or a faulty heating element.
12/29/2012 1:13:48 AM • Whirlpool Duet... • Answered on Dec 29, 2012
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My whirlpool washer (model: WFW9400VE) - is not

you may have something stuck in your drain pump. could also be a problem with your drain line, make sure drain hose is not kinked and is not 96" above the floor. if our drain line is ok. then remove bottom panel of washing machine. the drain pump will now be visible. turn the tab on the drain pump, make sure you have some towels, because water will be coming out, stick your hand inside and see if there is anything stuck inside.as far as the sud error code, the drain pump is designed to remove just water and not suds. If you are not using he (high efficiency) detergent and following instructions for the desired amount. you will get that code. Also this machine should activate a sud cycle to remove excessive suds
6/11/2012 1:08:22 AM • Whirlpool Duet... • Answered on Jun 11, 2012
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Had F70 &F71 changed ccu and ui won't

Even after they replacing the CCU and the MCU, I still kept getting the three beeps and the F70 Error... the fix was replacing the front controller boards (where the knobs and buttons are). check your connections also, and that they are in the proper slot.
11/1/2011 10:34:59 PM • Whirlpool Duet... • Answered on Nov 01, 2011
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Can the doors on the washer and dryer be reversed?

You can reverse the dryer door, but not the washer.

For the smell, use a washer cleaner (like affersh) or run a cycle with bleach only , no clothes. If the washer has a clean washer cycle on it, utilize it. Also, leave the door cracked after a wash, and make sure you are not using too much soap and/or fabric softener
5/17/2011 5:12:39 PM • Whirlpool Duet... • Answered on May 17, 2011
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Water leak at the front door

It sounds like either some debris has gotten under one of the diaphragms of the water valve, or one of the diaphragms is hanging up. It is best to replace the water valve to avoid a possible flooding situation. I always recommend to my clients that they shut off the taps when they are finished for the day and release the pressure on the hoses by starting the machine on a warm fill for a couple of seconds. This will protect your home from a flood due to a burst hose while you are away.
5/16/2011 1:41:29 PM • Whirlpool Duet... • Answered on May 16, 2011
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Washer model number WFW9400VE error

F20 No water detected entering machine, Defective flow meter, clogged water valve inlet screens.
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1/7/2011 7:28:38 PM • Whirlpool Duet... • Answered on Jan 07, 2011
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Some of my clothes have bleached even though I

Try cleaning out soap dispancer and run maching on quick wash no clothes and no soap or bleach and extra rinse see if this helps.
8/3/2010 11:45:53 PM • Whirlpool Duet... • Answered on Aug 03, 2010
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Whirlpool Duet Washer. The hot water just runs into my washer when I turn it on. What should I do?

That is what is supposed to happen. You turn it on to a program, the water comes in and it washes the clothes. I think we must be missing some information? Some wild guesses in this link https://www.google.com/search?q=Whirlpool+Duet+Washer.+The+hot+water+just+runs+into+my+washer+when+I+turn+it+on ..
5/13/2023 3:16:37 AM • Whirlpool duet... • Answered on May 13, 2023
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Code F05 -E02

According to the manufacturer, the error means the door could not lock. Check the door for obstructions when you close. To remove error, reboot the washer.
9/1/2022 12:04:22 PM • Whirlpool duet... • Answered on Sep 01, 2022
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