20 Most Recent Samsung 50" 6400 Series Full HD Smart 3D LED TV - Page 9 Questions & Answers


Hi Paul, for what you say to your Samsung, the back lighting is not working, you should replace all the LED strips that are responsible for lighting the LCD panel
In order to replace these strips, you should disassemble the TV and remove the LCD panel
If you don't have technical knowledge, I recommend looking for a specialized technical service
I hope you can solve the problem
Greetings Franco Dosil

Hola Paul, por lo que comentas a tu Samsung, no le esta funcionando la iluminaci?n trasera, deberias reemplazar todas las tiras de LED que se encargan de iluminar el panel LCD
Para poder reemplazar dichas tiras, deberias desarmar el TV y retirar el panel LCD
Sino tienes conocimientos t?cnicos, te recomiendo buscar un servicio t?cnico especializado
Espero puedas resolver el problema
Saludos Franco Dosil

Samsung... | Answered on Jul 26, 2019


Hi Sue, try selecting with the Source or TV button on your remote control, if you can return to the DTV position
you must go through the different inputs and at some point the DTV option should appear
Indicate the model of the Samsung you are commenting on, in order to find the best possible solution
I wait your answer
Greetings Franco Dosil

Hola Sue, prueba selecionar con el boton Source o TV, de tu control remoto, si puedes regresar a la posicion de DTV
debes pasar por las distintas entradas y en algun momento debera aparecer la opcion DTV
Indica el modelo del Samsung que estas comentando, para poder encontrar la mejor soluci?n posible
Espero tu respuesta
Saludos Franco Dosil

Samsung... | Answered on Jul 24, 2019


Hi Sue, try selecting with the Source or TV button on your remote control, if you can return to the DTV position
you must go through the different inputs and at some point the DTV option should appear
Indicate the model of the Samsung you are commenting on, in order to find the best possible solution
I wait your answer
Greetings Franco Dosil

Hola Sue, prueba seleccionar con el bot?n Source o TV, de tu control remoto, si puedes regresar a la posici?n de DTV
debes pasar por las distintas entradas y en alg?n momento deber? aparecer la opci?n DTV
Indica el modelo del Samsung que estas comentando, para poder encontrar la mejor soluci?n posible
Espero tu respuesta
Saludos Franco Dosil

Samsung... | Answered on Jul 24, 2019


Your sound bar can be connected to the UA40C500QF. Get an appropriate audio cable based on the sound bar. You'll either need a optical digital audio cable or an analog audio cable with a 3.5 mm plug on at least one side. (If your sound bar has an AUX input, then a 3.5 mm to 3.5 mm M/M audio cable is appropriate. Otherwise, you may need an RCA (M/M) to 3.5 mm audio cable or some sort of RCA to 3.5 mm adapter (F on one side, M on the other).) Connect this cable to the audio out on the TV (headphone or digital audio) and the appropriate audio in on the sound bar.

Set the sound bar source to the chosen input (Aux or Digital In (D.In on some systems). Next, set the TV to use External speakers. This is in the Audio sub-menu. The volume will now be controlled by the sound bar volume control.

You can still use the HDMI cable (HDMI out to any HDMI in on the TV) if you want to use the TV screen when changing the settings on the sound bar. Just change the TV source to that HDMI port with the Source button on the TV remote or on the TV (the left-most button on the front panel). Then change your source back to the video signal for the TV to view items connected to the other HDMI ports. If your sound bar has an HDMI input, you would similarly use set the TV to the sound input to watch that source.

I hope this helps. See the manual for the UA40C500Q for the details on setting the speakers to External speakers. The manual is available on the support page: https://www.samsung.com/au/support/model/UA40C5000QFXXY/ . The current link to the manual is http://downloadcenter.samsung.com/content/UM/201003/20100316163048500/BN68-02727A-00Eng-0225.pdf .

Cindy Wells

Samsung... | Answered on Jul 24, 2019


The Picture Off mode could be enabled if the picture is visible for a while. To check if this is the case, press any button on the remote other than power or volume. If it is, press Menu. Enter the Picture sub-menu and select Picture Off. Disable the feature. This feature is described in the E-manual for the 6350 series TVs here: https://www.samsung.com/us/support/owners/product/2014-led-tv-h6350-series . See http://www.manualsdir.com/manuals/421041/samsung-un32h5500afxza-un32h6350afxza-un50h6400afxza-un48h6400afxza-un65h7150afxza-un60h6350afxza-un65h6400afxza-un48h6350afxza-un40h5500afxza-un60h7150afxza-un46h7150afxza-un50h5500afxza-un75h7150afxza-un60h7100afxza-un55h6350afxza-un40h6350afxza-un55h63.html?page=163 for just the page on the picture off mode. If the picture is dim at times, check if the eco solution mode is enabled (System > Energy Savings).

If the screen is always dark, then the back light is not working. This can be caused by the failure of the LED back lights or the inverter that powers the backlighting. If you see a faint image when you shine a flashlight at the TV, this could the problem. The inverter usually fails before the LEDs. Replacing the inverter requires opening the TV and could have a shock risk. Replacing the backlighting requires separating the LCD panel from the bezel and getting between the layers at the edge of the panel.

I hope this helps.

Cindy Wells

Samsung... | Answered on Jul 21, 2019


The Samsung TX card is used to send part of the audio signal from the main unit to the wireless module that controls the surround sound (rear) speakers for a Samsung Home Theater system. It isn't going to act like a ChromeCast device for your tablet.

The Samsung AH81-04177J (SWA-4000) is only compatible with a small number of Samsung Home Theater systems. see http://www.samsungparts.com/Products/Parts_and_Accessories/PID-AH81-04177J.aspx . One of the supported systems is the Samsung HT-BD3252, https://www.samsung.com/us/support/owners/product/blu-ray-home-theater-ht-bd3252-series . See the manual of the home theater system for more information: http://downloadcenter.samsung.com/content/UM/201104/20110419185210639/HT-BD3252A_XAA_0807[1].pdf .

I hope this helps.

Cindy Wells

Samsung... | Answered on Jul 19, 2019


no
For many people, the most attractive thing about LCD TVs is not the way they make a picture but their flat, compact screen. Unlike an old-style TV, an LCD screen is flat enough to hang on your wall. ... In an LCD television, the pixels are switched on or off electronically using liquid crystals to rotate polarized light.

Samsung... | Answered on Jul 16, 2019

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