20 Most Recent Pentair 1 HP Challenger Pump Questions & Answers

motor high limits tripping defective motor replace motor or whole pump

Thermostat is reading a bad temperature sensor in the water.

You may need a seal plate o-ring or you may have a shaft seal leak. See if you can determine if there is water running down the outside of the seal plate from where the motor mates to the seal plate.

check the impeller for debris. you will have to take the metal band off that connects the wet end to the seal plate. inspect the impeller for debris. lube all o-rings and reassemble. if that does not work, investigate a blockage in the suction side plumbing.

you..you need to lube the seal, it may be that the seal has been damaged by chlorine and may need a new one, these pumps are fragile so do not over tighten the ss band ,tap it lightly with a hammer as you tighten it all the way around..and prime THE PUMP WITH WATER AFTER ANYREPAIR !

Here's the tech manual... ck page 60-61 https://www.pentair.com/content/dam/extranet/nam/pentair-pool/residential/automation/easytouch/manual/easytouch-control-system-8-and-4-users-guide.pdf Here too you can contact them... https://www.youtube.com/watch?v=mIKQUt6wP1Q Best to you

Sometimes its a simple Power Cycling that's needed. Fancy term for going to the outdoor pool panel, flipping all the breakers to off, counting to 10, then turning them back on again. Hope this helps

I found it to be a dirty filter. I wasn't getting the error 5 code just ADO and 5f1

What does the LCD Screen say? Does it say display not active?

Do you have an Easy Touch Controller?

Yes, the water must be circulating rapidly when the heater is on from being cold. Once hot, it can just circulate gently.

Sometimes it is best to call in the professionals who have the knowledge and tools to find problems.

stack flue sensor heater overheated check gas pressure if ok sounds like occasionally low pressure if pressure ok check for burner tubes blocked

possible ignitor bad

Usually resetting the 'Service' breaker on the main control box resolves this. If not, even though your remote receives data, you may still want to replace batteries in the remote. Next would be a faulty remote transceiver board ( cheaper to replace than the next item), in the unit with the antenna, or the mother board (the more expensive item).

From your description that is bad service Go online and google Pentair legend II pool cleaner hose swivels

bad temp sensor

make sure gas pressure is correct if too low it will overheat or possible blocked burner tubes

no country told (down under?) parts and manuals and things vary all over earth. well they did not lie to you, as it would damage the pump.\ but I see you are reading the wrong manual.. learn that systems of many kinds vary by model or submodel or version even not known by you. some even vary by build dates. or from upgrades ask them only or bad things can happen. Pentair Intelliflo Variable Speed Energy Efficient Pump VS+SVRS 3.2kW 3HP Max 230V swimming pool or spa? or what? not told, (all of it) nobody knows what you have there, for sure huge pools., all piping valves etc. why not call for a real service tech>? if down under ask them (Australia)???? not told https://www.pentairpool.com.au/en/185/Home/Products/Pumps/Filtration-Pumps/-/intelliflo-vs-6 this manual contradicts you , per page 2 3:Use a check valve in the discharge line when using this pump for any application where there is significant height (head) to the plumbing after the pump. 4.Be sure to install check valves when plumbing in parallel with another pump. This helps prevent reverse rotation of the impeller and motor.<<< damage. not told the application, wow, gee some pumps are below grade of pool, and is called HEAD, and with any far distance up, the check valve keeps the pool for draining to the pump area during service. (the same true on suction side a pump down to a deep well losing prime. NO APPLICATION TOLD at all no real answers possible blind

Try this. Hold down the 1 button and the plus and minus button at the same time for about 5 seconds. You should see all the lights light up and the screen will go into reboot and display the model and whatnot. After that see if it comes on by pressing start