Fix 1: Power reset your laptop
Power resetting does a trick to fix the Acer black screen issue and it works for many people. Here's how to do it:
1.Turn off your laptop.
2.Remove the
AC adapter cable,
hard drives, the
battery and any other attached peripheral devices.
3.Press and hold the
Power button for
30 seconds and release. Your laptop will boot up and turn off during this time period.
4.Put your battery back in and plug the charger. Then don't plug anything else.
5.Press the
Power button as normal to turn on your laptop.
Your laptop should start normally now.
If this method works for you, you should
update your device drivers to the latest version to prevent similar problems from happening again.
If the laptop screen is black, don't worry. There are other solutions.
Fix 2: Try F2, F9, and F10 key
If you find yous Acer laptop screen is black, you can try this:
1.Ensure to turn off your laptop, and unplug any
external devices.
2.Press the
Power button to turn on your laptop.
3.When you see the Acer logo or splash screen appears, press
F2,
F9,
F10, and
Enter key on your keyboard.
4.Select
Exit >
Yes, and press
Enter.
Your laptop will start and the black screen issue should be resolved.
Fix 3: Update graphics card driver
The missing or outdated graphics card driver in your laptop can cause the black screen, so you should verify that the graphics drivers in your laptop are up to date, and update those that aren't.
Note: You'll need to log into your computer to perform these method. If you can't log into your computer, boot your laptop into
Safe Modewith network, then follow the instructions below.
You can manually search for the latest version of your graphics driver from the manufacturer, and download and install it in your computer. This requires time and computer skills. We recommend this if you're confident with your computer skills.
If you don't have time or patience, you can do it automatically with
Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it.You don't need to know exactly what system your computer is running, you don't need to risk downloading and installing the wrong driver, and you don't need to worry about making mistake when installing.
1.
Downloadand install Driver Easy.
2.Run Driver Easy and click the
Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3.Click the
Update button next to the flagged graphics device to automatically download the correct version of the driver (you can do this with the
FREE version), then install the driver in your computer.
Or click
Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the
Pro version - you'll be prompted to upgrade when you click
Update All).
4.After updating, restart your computer to take effect.
Check and see if your laptop screen works properly.
Fix 4: Check for virus and malware
Note: You'll need to log into your computer to perform these method. If you can't log into your computer, boot your laptop into
Safe Mode with network, then follow the instructions below.
Your Acer laptop screen may be black if your system has been damaged by virus or malware.
So run a virus scan across your entire Windows system. Yes, it may take some time to complete, but it's worth it. Unfortunately, Windows Defender may not detect it, so it's worth trying another antivirus program such as Avira and panda.
It any malware has been detected, follow the instructions provided by the antivirus program to fix it.
Then restart your computer as normal and see if it fixes your black screen issue.
Fix 5: Update BIOS
BIOS stands for Basic Input Output System. It's a software that is stored on a small memory chip in the Motherboard of your computer. BIOS is used to identify and troubleshoot the hardware issue in your computer or laptop.
To update your BIOS, go to
Acer support page, find the BIOS file for your Acer laptop model. Download it into your USB drive, and follow the instructions provided by Acer to update BIOS.
