Precor C966i Treadmill C 966i - Page 7 - Answered Questions & Fixed issues

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error Code 26 Error Code: 26 Manufacturer: Precor Model: All Models Error Description: Error 26, Motor Pulse Width Incorrect - Observation of the speed sensor signal and verification the signal from the speed sensor is appropriate for the requested speed. If an incorrect or erratic speed sensor signal is detected the error appears. Possible Reason:

1. The line of sight between the speed sensor and the speed sensor target is obstructed.
2. Incorrect gap between the speed sensor and the speed sensor target.
3. Incorrect adjustment of the speed sensor potentiometer (when equipped).
4. Damaged speed sensor target.

Recommended Action:

1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
2. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
3. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
4. Inspect the speed sensor target for any scratches or tears that could cause incorrect readings. Replace the speed sensor target if necessary.

Precor Error Code 26

Precor Error 40, No Lift Motion Detected Probable Cause 1. Blown lift fuse in lower PCA. 2. Lift motor is physically jammed and not able to move. 3. Bad lower PCA. 4. Bad lift capacitor. 5. Bad lift motor winding. 6. Bad interconnect cable between upper and lower PCA. 7. Bad upper PCA. Corrective Action

1. Check the lift fuse from the lower PCA. Using an ohmmeter, the fuse should measure 1 ohm or less. If the reading is significantly high, replace the fuse. If the fuse is open, refer to steps 3 and 4 before continuing.
2. Disconnect the lift motor from the ramp (elliptical) or lift platform (treadmill). If the lift nut or lift tube is jammed against the motor housing, turn the lift tube or lift nut away from the motor housing. If the lift was jammed, refer to step 3 before continuing. Calibrate the lift motor per the proper procedure for the unit being serviced and reattach the lift motor to the ramp (elliptical) or lift platform (treadmill). NOTICE: You must find and repair the cause for the jammed lift. Only re-calibrating the lift motor will not solve the problem.
3. One of two modes can cause the lower PCA to fail. The lift switch could fail in an operated condition. If this happens the lift will move (either up or down) as soon as the unit powers up. The usual result is that the lift will be physically jammed as explained above, and probably also being cause for the lift fuse to blow. The lift switch could also fail in an open condition. If this happened, the lift would not operate in one direction. If either of these conditions occur the lower PCA needs replaced.
4. Most units have the lift capacitor mounted inside the lift motor, and others use external lift capacitors. This information applies to units with the external lift capacitors. If the lift capacitor is shorted the lift fuse blows. Check the capacitor for a short using an ohm meter. Disconnect the capacitor from the lift motor and test. A good capacitor reads in the millions of ohms. Replace the capacitor if the reading is significantly low. Capacitor can also fail in the open condition which would result with the lift motor trying to run but not having normal power. Test the capacitor by measuring AC voltage across it. A good capacitor will read AC peak voltage while an open capacitor reads AC RMS voltage.
5. When a lift motor winding is bad the lift will not operate in one or both directions depending upon the exact fault in the motor. Check the lift motor winding with an ohm meter. AC lift motors have a split winding (3 wires) and DC lift motors will have a single winding. Both windings must be checked on an AC lift motor. Normal winding readings could vary anywhere between 1 and 60 ohms, depending on the lift motor being tested. See the proper service manual for the motor being tested.
6. Test unit with a known good interconnect cable. Replace the interconnect cable if necessary.
7. Test unit with a known good upper PCA. Replace the lower PCA if necessary.

Precor Error Code 40

Precor Error 03, Memory, RAM, EEPROM Test Error Probable Cause This error message almost always indicates an upper PCA problem when it is consistently displayed. Failures causing this error message to be displayed are rare. Corrective Action If the error message is consistently displayed when the unit is powered up, the upper PCA should be replaced. It is possible to see this message displayed intermittently due to external causes. If the units A.C. input significantly dips during the power up test sequence the test could fail resulting in this message being displayed. Treadmills operating on non-dedicated A.C. circuits may see this message displayed on an intermittent basis. Precor Error Code 03 E03 EEPROM Test Error

Precor Error 16, AC Input Voltage Too Low Probable Cause 1. AC input voltage is incorrect. 2. Treadmill operating on undersized AC wiring and/or is drawing high current. Corrective Action

1. Verify AC feed into the building's circuit breaker is correct and connected to the proper transformer tap.
2. The AC wiring must be sized to handle 20 amps of current over the loop length of the AC wiring. Voltage drop across the AC input wiring is a result of the length of the wire run multiplied by the amount of current being demanded by the treadmill. The longer the run and the higher the current the large the wire must be.Verify the unit is connected to an isolated and dedicated 20 amp circuit.

Precor Error 16

Precor Error 30, 31, 32 and 33, Communications Error Probable Cause 1. Bad interconnect cable between upper PCA and lower PCA. 2. Interconnect cable is mistakenly plugged into the CSAFE connector at the upper PCA. 3. Elliptical 5.17 equipped with old software version 1.01 in upper and lower PCA. 4. Upper and lower PCAs have mismatched software. 5. Another component plugged onto the PCA is overloading the +5VDC power supply. 6. Bad lower PCA. 7. Bad upper PCA. Corrective Action

1. Test unit with a know good interconnect cable or test the interconnect cable for continuity. Replace interconnect cable if necessary.
2. Disconnect the interconnect cable from the CSAFE connector and attach to the proper position on the upper PCA.3.
3. Replace the upper and lower software of the 5.17 elliptical with the most current versions.4.
4. If one of the PCAs is found to have software version 1.01, replace it with the most current software version.
5. Disconnect all components from the upper and lower PCA leaving the data cable connecting between the upper and lower PCAs and the AC power going to the lower PCA. If the unit shows any error other than the error 3x, reconnect components one at a time. Reset power between each newly connected component until the error 3x reappears. Whichever component was last connected when the error 3x reappears, is the cause for the error. Replace the faulty component.
6. Test unit with a known good lower PCA. Replace the lower PCA if necessary.
7. Test unit with a known good upper PCA. Replace the upper PCA if necessary.

Precor Error Code 30 31 32 33

I HAVE A TREADMILL AND I HAVE ERR1 WHEN I SWICH IT ON. DO YOU HAVE ANY SUGGESTIONS?

Usual cause is roller bearings. Try to oil them they are probably rusty at worst you will have to replace roller. But this is as very good machine. Good luck

Usually wax build up on rollers. Check for lumps on track at rollers.

Precor Error 45, Lift Moving in Wrong Direction Probable Cause 1. Lift motor hysteresis. 2. Lower PCA is bad. Corrective Action 1. The error would usually occur when the lift was already in motion (usually downward) when a lift command in the opposite direction (upward) was made. Some lift motors used in production exhibited a very long turnaround time and the lift motor would still be moving in the original commanded direction while the control system was trying to move the lift in the opposite commanded direction. If the error continues to re-occur, replace the lift motor. 2. It is a rare condition, however if the lift moves in the opposite direction commanded, replace the lower PCA. Precor Error Code 45

Precor Error LS, Speed Sensor Signal Missing Probable Cause 1. Intermittent or open connection of the speed sensor (reed switch) wiring. 2. Reed switch is defective or has intermittent connection. 3. Drive motor brushes are bad. 4. Lower PCA is bad. Corrective Action

1. Inspect the speed sensor (reed switch) wiring for damage or poor connection to the lower PCA. Replace damaged wiring or reset connection as necessary.
2. Using an ohm meter, test the reed switch while rotating the drive pulley. The reed switch will close when the magnet passes in front of it.
3. Inspect the drive motor brushes and replace if necessary.
4. Test unit with a known good lower PCA. Replace lower PCA if necessary.

Precor Error Code LS

Be careful! I had that same problem before. The bolt came loose and I heard rubbing then the entire right arm broke off dumping me to the floor. Make sure the bolt is not broken inside the housing.

Precor Error Code 22 Error Code: 22 Manufacturer: Precor Model: All Models Error Description: Error 22, No Motor Pulses at Start Up - Error indicates that the display has sent a command for the drive motor to start, however, the speed sensor has not returned the signal acknowledging that the drive motor has started. Possible Reason:

1. The line of sight between the speed sensor and the speed sensor target is obstructed.
2. Badly worn drive motor brushes.
3. Incorrect gap between the speed sensor and the speed sensor target.
4. Incorrect adjustment of the speed sensor potentiometer (when equipped).
5. Inoperative speed sensor.
6. Faulty lower PCA.
7. Faulty interconnect cable between upper and lower PCA.
8. Faulty upper PCA.

Recommended Action:

1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
2. Bady worn drive motor brushes cannot make proper contact with the motor commutator, therefore the drive motor will not start when voltage is applied. Inspect and replace drive motor brushes if necessary.
3. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
4. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
5. An inoperative speed sensor will allow the drive motor to start and run briefly before the error appears. If able to access the speed sensor wiring, measure the DC voltage between the speed sensor leads. Two of the leads will always read about 5 VDC. Two will toggle between 0 and 5 VDC as you slowly turn the speed sensor target. If both measurements are not seen, the speed sensor needs replaced. Some units have the speed sensor mounted on the lower PCA and the lower PCA needs replaced.
6. Determine if the lower PCA is bad by swapping with a known good lower PCA.
7. Determine if the interconnect cable is bad by swapping with a know good cable.
8. Determine if the upper PCA is bad by swapping with a know good upper PCA.

Precor Error Code 22

Try lubricating between the deck and belt. This video will show you how to do this procedure.

I would swap the wheels and see if the noise switches to the left side. This is a common sound from a bad wheel bearing. Wheel Original Style Precor Gray PPP000000050578101 SPORTSMITH net

Lift motor is bad and needs to be replaced

The tuner inside the unit has most likely gone bad. I've seen a lot of these units do this in the last year or so. Precor use to refurbish these on site but they discontinued the program. If a tuner goes bad in one of these they want you to replace the whole viewing system now

you must replace the control board electronic.Go to www.treadmilldoctor.com and get it see the diagram how the control board control almost the 80% of the machine.God bless you

Step 1:

1)First lube the deck belt+rollers bearing see the video and proceed

Step 2:

2) if the problem persistTime to replace the old board deck belt

Step 3:

3) You must tesst the maim motor bearing+ drive beltsee my personal TIPS for motor helps, and replace if necessary or repair.God bless you

try to tight the RIbbon CAble inside for keypads, and tight the upper cable vs lower cable.2) Adjust the REED swtich, test it, clean it, see the diagram, and tight very well the plug-God bless you