20 Most Recent Onkyo HTR500 Receiver Questions & Answers


Your DVD player should connect to your TV, not the DISH DVR. Is the Yamaha some sort of receiver or something similar? If so, it should plug into the TV as well. The DVR just provides a signal to your TV, just like the other two components. On the back of your TV there should be other connections to plug into like HDMI1, HDMI2, AUX1, etc. You select which input you want to view using your TV remote. For example, if you were watching a DVD, you turn on the DVD player. Say it was plugged into AV1 or something similar on the back of the TV. With your TV remote, select which input you are using...that way your TV receives the signal from your DVD player and nothing else.

Onkyo HTR500... | Answered on Nov 16, 2017


My HT-R560 receiver just did the exact same thing... Frustrating. I haven't had it for much more than a year. Any advice?

Onkyo HTR500... | Answered on Oct 12, 2017


Generally speaking, an amp attempts to protect itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the
speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Check for loose speaker connections at the speaker as a root cause for intermittent shutdown.

Onkyo HTR500... | Answered on Oct 12, 2017


Hello, I am sorry about your issue. If the speakers work on other terminals then it sounds like a problem with the receiver. It would need to be serviced or traded in. Please contact Onkyo at 800-229-1687 option #3. Thank you, Onkyo USA

Onkyo HTR500... | Answered on Jun 27, 2017


Hi, when you say it doesn't work what is not working? Please email me directly at askOnkyo@us.onkyo.com, Thanks, JT

Onkyo HTR500... | Answered on Jan 11, 2016


To do a factory reset, you have to enter its service mode option.
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience.
http://electro-medical.blogspot.com/
http://electronicshelponline.blogspot.com/
Disassemble & reassemble procedure to many popular brand TVs and other devices are given in detail with illustrations.

Onkyo HTR500... | Answered on Dec 09, 2015


If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/

Onkyo HTR500... | Answered on Aug 24, 2015


Activated protection circuitry means that the amplifier is seeing conditions it does not like and is shutting down the power to prevent further damage.
Either you have a short in your speaker wires, in your speakers, or a blown amplifier.
Disconnect both speakers and turn on the amplifier. Does it still give the error message? If it does, your amp is blown. If it does not, carefully inspect your speaker wires and their connection. Make sure all looks good and reconnect the speakers and try it again. Still get the error message? You likely have a problem in your speaker cabinet(s).

Onkyo HTR500... | Answered on Mar 14, 2015


Yes, and no. You can connect the HDMI cable from the DVD player to your television for audio and video, but you will not get true surround sound as designed by dolby or dts.

Onkyo HTR500... | Answered on Jan 31, 2014

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