20 Most Recent Datamax M-4208 Thermal Label Printer Questions & Answers

1)PLACE THE SENSOR IN TO THE LABEL GAP PROPERLY 2)CHECK THE SENSOR TYPE IN PRINTER(menu->media settings->sensor type) 3)PERFORM A MEDIA AUTO CALIBRATION(press and hold feed on control panel) 4)SET FACTORY DEFAULT SETTINGS

Hi,

I belive that, PC can detect the Printer and the only problem, the drivers are unabled to route the print queue and that creates a problem.

If your OS is XP/Vista/2000, try the below steps.

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall. ((IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : Datamax M 4200)).

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Slide the green plastic sensor outward by 4mm at the time then press feed. See if that fix it, if not check your sensor setting against the labels used.

Green Plastic sensor where the label passes through.

Free Windows Printer drivers for Datamax can be downloaded here: Custom Design Label Systems from Able Label Systems Look for the link toward the bottom labeled "Free Thermal Printer Drivers."

Sometimes it's simply the Internet Browser settings. Go to File, then Page Setup and change the margins to 0.1 and all footers and headers to Blank or Empty.

Have you tried a hex dump to see if it is receiving garbage that it can't interpret?