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Fargo DTC525 ID Card Printer Questions & Answers
Why do I have a white line across the cards?
most likely, your printhead has a damaged pixel on that portion of the printhead. it would need to be replaced. If you need a printhead, i can get you a couple companies including myself.
thanks
Resolving a Card not fed error (Cards will not feed off the Hopper)
Make sure that your hopper card thickness guage (located on the right side of the hopper) is set to 30 ml or above if you are using standard 30 ml PVC cards. You may also need to clean the printer with a Fargo printer cleaning kit for this printer.
Also check to make sure to check your PVC cards. Sometimes they have too much static and can stick together not allowing them to feed. Fan the cards before placing them back in the hopper to make sure they are not sticking. In this process, try not to touch the printing surface of the cards as oils from skin will cause defective printing results.
For more
id card printer tips, visit our technical assistance blog at
www.safecardid.com/blog.
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